Quezon, Philippines
21 days ago
Concierge-B1

Engages with both internal and external customers of her assigned site / client.
Provides assistance to the Facilities Management team with operational activities in client visits, meeting room bookings, maintenance and operations, vendor oversight, purchasing of material, equipment & supplies, occupancy services, and helpdesk.
Exhibits excellent & attentive guest and customer relations while providing administrative support to the team.

Providing attentive and pleasing customer service & onsite support

Have an eye on this, contributing suggestions as they arise.

Meeting the clients’ facilities needs o Responsible for working closely with clients and suppliers onsite to identify their facility-related inquiries and requirements.

Making everyone safe and risk-free

Ensure everyone’s health and safety by keeping safe workplace procedures in place and in order. First line of defense against risks.

Help implement and manage risk management programs, disaster recovery, and business continuity plans.

Follow escalation and incident reporting procedures, and comply with the firm’s guidelines and strategies.

Requirements:

Firm First Mindset

Client Focus & Relationship Management

Problem-solving skills – capacity to deal with ambiguity and solve complex problems effectively

Ability to effectively deal with stressful situations

Able to work independently

Self-motivated; confident & energetic

Flexible – able to adapt to rapidly changing situations

Goal-oriented – able to focus on meeting all performance targets

Strong communicator – good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener

Exhibits honesty & trustworthiness

Quest for Excellence

With pleasing personality

Location:

On-site –Quezon, Philippines

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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