Clearwater
35 days ago
Concierge Coordinator

Join the team that is revolutionizing health care – BayCare Health System

Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that’s built on a foundation of trust, dignity, respect, responsibility, and clinical excellence.

Our team members focus on tomorrow by achieving personal and professional success today. That's why you'll thrive in our forward-thinking culture, where we combine the best technology with compassionate service. We blend high-tech with high touch in ways that are advancing superior health care throughout the communities we serve.

Title: Concierge Coordinator

Facility: Morton Plant Hospital

The Concierge Coordinator responsibilities include:

Manage the customer experience of our visitors and patient's families ensuring that all are welcomed in our lobby and provided with information and tools to assist them in their needsProvide information pertaining to BayCare and the local areaInteracting with all hospital departments receiving visitors, gaining information about services and needs of those departments to ensure that visitors are sent to or escorted to the right locationTrain, schedule, and coordinate the volunteers who assist at the front deskOverseeing certain inpatient waiting areas including appropriate volunteer staffing and training and providing for appropriate beverages, snacks, room set up and necessary visitor communications.

BayCare offers a competitive total reward package including:

Benefits (Medical, Dental, Vision)Paid Time OffTuition Assistance401K Match and additional yearly contributionAnnual performance appraisals and team award bonusFamily resources and wellness opportunitiesCommunity perks and discounts

Minimum Qualifications:

Experience:

3 Years related field2 Years customer service preferred
Education:
High School DiplomaAssociate's Preferred


Location: Clearwater, FL 

Status: Full Time

Shift Hours: Varies

Weekend Work: Occasional

Equal Opportunity Employer Veterans/Disabled

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