Brief Job Description:

Answering guest questions and handling guest requests Making reservations for a tour, transportation, and providing directions referring requests to relevant staff Keeping updated of all information concerning the hotel services

Required Skills:

Knowledgeable in MS Office, OPERA System and other relevant software/applications Strong background in housekeeping operations Systematic, self-starter, guest oriented and with keen eye for details Excellent problem-resolution skills along with outstanding communication and active listening skills Good time management skills