Play a crucial role in transforming ideas into functional products, while navigating through complex challenges. Develop your skills, contribute to meaningful change, and propel your career in an environment that values growth and learning. As a Product Delivery Associate in Concourse Product team, you enable the release of products and features by overcoming obstacles. As an emerging member of the team, you work across the organization and enable the product to continuously deliver value, while gaining skills and experience to grow within your role. **Job responsibilities** + Supports delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while highlighting opportunities to improve efficiencies + Contributes to change management activities across functional partners and documents adherence to the firm's risk, controls, compliance, and regulatory requirements + Documents blockers and impediments to aid with dependency management and resource availability + Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timeline + Develops and maintains procedures and materials for clients, billing, compliance, complaints, sales enablement, implementation, service and vendor management. + Manages Incident ensuring clients, coverage teams, and internal stakeholders are aware of platform issues and resolutions + Supports release communications and collateral updates + Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources **Required qualifications, capabilities, and skills** + 2+ years of experience or equivalent expertise in product management, project management, or a relevant domain area + Demonstrated experience or equivalent expertise in product management, project management, or a relevant domain area + Exposure to operational management and change readiness workstreams + Experience executing operational management and change readiness activities + Experience in product deployment processes + Client facing engagement **Preferred qualifications, capabilities, and skills** + Emerging knowledge of product release and deployment processes + Developed knowledge of the product development life cycle + Experience in the payments space JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans **Base Pay/Salary** Chicago,IL $60,800.00 - $90,000.00