Conduct and Conflict Resolution Officer
Portland State University
Position Announcement Position Details Proposed Start Date 02/01/2025 Classification Title Academic Services Rank N - No Rank Working Title Conduct and Conflict Resolution Officer Department 330011 - OSA Dean of Students Office Position Number D90646 Representation UU - Unclassified Unrepresented Renewable Renewable End date, if applicable Position FTE 1.0 Tenure Status N - not applicable Position Summary Brief Description of PSU/School/Dept Portland State University is Oregon’s most affordable public research university, located in the heart of one of America’s most dynamic cities. Our mission to “let knowledge serve the city” reflects our dedication to turning ideas into action — in Portland and around the world. The city is our campus, giving students unmatched access to career connections, a vibrant cultural scene and hands-on learning experiences with hundreds of community partners.
More than 27,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation. Position Summary The Conduct and Conflict Resolution Officer (CCRO) will be responsible for investigating and adjudicating violations of the Code of Student Conduct. The CCRO will work both interdependently on assigned cases and in coordination with the Director of Student Conduct and Conflict Resolution to provide campus wide support and resources, application of the Code, and implementation of the Student Conduct Program functions. The CCRO will: Provide consultation and updates to departments across campus. Conduct intake interviews with reporting parties and investigative interviews with witnesses and respondents. Create investigative reports and maintain case files. Adjudicate and make final determinations in Conduct cases involving academic and behavioral misconduct. Provide administrative case management and investigative support to complex Student Conduct, CARE, Threat Assessment, and Title IX cases. The CCRO will work to resolve conflicts between students using alternative resolution practices wherever possible. Minimum Qualifications BA/BS with 2+ years of related experience. Bachelor’s Degree in a discipline that relates to the work of this position. Strong written and oral communication skills, sound decision making and organizational skills, and ability to work with diverse groups of people. Two (2) years of experience conducting investigations or other relatedprofessional work. Demonstrated knowledge with FERPA, Title IX, VAWA, CLERY Act, due process and/or other legal principles related to student conduct administration Preferred Qualifications Master’s with 1+ year of related experience. Master’s Degree in College Student Personnel, Counseling, Higher Education, Conflict Resolution, or related field; or an equivalent combination of education and full-time experience in alcohol and other drug education, counseling, advising, student conduct, behavior intervention, criminal justice or general work experience in higher education. Two (2) years directly investigating and/or adjudicating cases. Experience with case management techniques and software. Key Cultural Competencies Create an environment that acknowledges, encourages, and celebrates differences. Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds. Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement. Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct. Environmental Stewardship Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals. Work Days/Hours M-F, 8-5 Total Compensation Range & Benefits Statement Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.
The starting annual salary for this position will be $53,916 but may be negotiated above this rate dependent upon the factors above, the budget of the hiring department, and approval from HR.
An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview
Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator Application Instructions Additional Information Additional Application Instructions (deadlines, etc.) Please include the names, email addresses and phone numbers for 3 professional references. Does this position require the employee to drive a motor vehicle? No Background Check Required Yes Position End Date (if applicable) If you have questions Search Details Posting Close Date Projected Close Date for Posting Open Until Finalists Identified Application screening begins Quick Link https://jobs.hrc.pdx.edu/postings/46573 Supplemental Questions
More than 27,000 students from all backgrounds bring diverse perspectives to our classrooms and campus life, from the tree-lined Park Blocks to the bustling Urban Plaza and state-of-the-art science labs. We are proud of our world-class faculty, groundbreaking research and international reputation for excellence in sustainability, community engagement and innovation. Position Summary The Conduct and Conflict Resolution Officer (CCRO) will be responsible for investigating and adjudicating violations of the Code of Student Conduct. The CCRO will work both interdependently on assigned cases and in coordination with the Director of Student Conduct and Conflict Resolution to provide campus wide support and resources, application of the Code, and implementation of the Student Conduct Program functions. The CCRO will: Provide consultation and updates to departments across campus. Conduct intake interviews with reporting parties and investigative interviews with witnesses and respondents. Create investigative reports and maintain case files. Adjudicate and make final determinations in Conduct cases involving academic and behavioral misconduct. Provide administrative case management and investigative support to complex Student Conduct, CARE, Threat Assessment, and Title IX cases. The CCRO will work to resolve conflicts between students using alternative resolution practices wherever possible. Minimum Qualifications BA/BS with 2+ years of related experience. Bachelor’s Degree in a discipline that relates to the work of this position. Strong written and oral communication skills, sound decision making and organizational skills, and ability to work with diverse groups of people. Two (2) years of experience conducting investigations or other relatedprofessional work. Demonstrated knowledge with FERPA, Title IX, VAWA, CLERY Act, due process and/or other legal principles related to student conduct administration Preferred Qualifications Master’s with 1+ year of related experience. Master’s Degree in College Student Personnel, Counseling, Higher Education, Conflict Resolution, or related field; or an equivalent combination of education and full-time experience in alcohol and other drug education, counseling, advising, student conduct, behavior intervention, criminal justice or general work experience in higher education. Two (2) years directly investigating and/or adjudicating cases. Experience with case management techniques and software. Key Cultural Competencies Create an environment that acknowledges, encourages, and celebrates differences. Function and communicate effectively and respectfully within the context of varying beliefs, behaviors, orientations, identities, and cultural backgrounds. Seek opportunities to gain experience working and collaborating in diverse, multicultural, and inclusive settings with a willingness to change for continual improvement. Adhere to all of PSU’s policies including the policies on Prohibited Discrimination & Harassment and the Professional Standards of Conduct. Environmental Stewardship Contributes to a culture of environmental stewardship, practices resource conservation, and actively works toward achieving long-term sustainability goals. Work Days/Hours M-F, 8-5 Total Compensation Range & Benefits Statement Salary is dependent on several factors, and new employees will typically start around the Q1 level to allow for later growth within the salary band. PSU has a structured process for determining starting compensation, taking into account years of related experience, applicable skills, knowledge and abilities, market parity, and internal equity.
The starting annual salary for this position will be $53,916 but may be negotiated above this rate dependent upon the factors above, the budget of the hiring department, and approval from HR.
An excellent benefits package includes 95% premium paid healthcare; a generous retirement and vacation package; and reduced tuition rates for employee, spouse or dependent at any of the Oregon University System schools : https://www.pdx.edu/human-resources/benefits-overview
Please visit our total compensation calculator to see the full value of our benefits package : https://www.pdx.edu/human-resources/psu-total-compensation-calculator Application Instructions Additional Information Additional Application Instructions (deadlines, etc.) Please include the names, email addresses and phone numbers for 3 professional references. Does this position require the employee to drive a motor vehicle? No Background Check Required Yes Position End Date (if applicable) If you have questions Search Details Posting Close Date Projected Close Date for Posting Open Until Finalists Identified Application screening begins Quick Link https://jobs.hrc.pdx.edu/postings/46573 Supplemental Questions
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* Please describe your experience conducting investigations, or the experiences you have that prepared you to conduct investigations.(Open Ended Question)
* How did you first find out about this position? PSU Website Indeed.com HERCJobs Urban League of Portland Hispanic Metropolitan Chamber Oregon Employment Department Social Media Person Referral Career Builder Glass Door Other - Please describe in the next Question If you selected Other, please describe.(Open Ended Question)
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