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Department: Meetings & EventsJob Level: Team MemberJob Type: Full TimeHours per week: 40Job Reference: req12764Date Posted: 31 JanuarySalary: £14.04 per hour + Excellent Benefits + Service Charge

Conference and Events Supervisor - Park Plaza Riverbank 

We are committed to providing top-quality services to our employees. Our Conference and Events Supervisor is a key part of ensuring a great guest experience. We are now seeking a dedicated and enthusiastic Conference and Events Supervisor  to join our team and contribute to creating an enjoyable dining experience for our staff.

As Conference and Events Supervisor  your role will be to manage the day-to-day service in a Meetings and Events Operations.

You will ensure that all F&B services are delivered in a timely manner according to Event Orders, all areas are always attended to provide exceptional experiences for our guests. Furthermore, you will oversee junior team members delivering on client’s expectations.

As Conference and Events Supervisor you will receive:

Salary: £14.04 per hour + generous service charge and great benefitsHeavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends)50% F&B discounts at our restaurants and bars (for your whole party)Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service! Two free meals per day - including days off if you wish to come in Access to 40% of your pay before payday through WagestreamRecommend a friend scheme – up to £750Vitality at work scheme with great gym discounts & moreRide to Work scheme & free cycling lessonsBenefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas.Free dry cleaning for work uniformAnnual Staff parties and eventsCompany pension plan & award-winning training

Operational responsibilities:

Follow all controls and procedures to ensure the highest standards, efficiencies and professional operations are in place within the Meetings and Events DepartmentAlways ensure a warm friendly welcome to all clients, both internal and externalCross check service requirements with Floor Managers and other relevant other departments such as Sales, and Planning and KitchenSupport the logistics team and bar team with their respective operations as and when requiredAllocate duties to junior team members and agency assistants – duties to include F&B services, BOH preparations, meeting rooms setups, cloakroom operation etcFirst point of contact for the Clients at the tables during allocated evening events, adhering to any questions or queries, and liaising back with the clients to ensure everything is satisfactoryTo oversee own training schedules, keeping up with requirements and proposing areas for personal growth and development.Suggest improvements to the department, and continuously strive to improve and innovate aiming for best practices and the highest customer satisfactionHands-on approach when on duty, ready to train and assist other team members on the job when requiredUndertake any reasonable requests from Operations and Floor Managers when required,

Skills and Specifications:

Good command of English, both verbal and writtenExcellent customer service attitude, positive and charismatic with an eye for the customerNatural team player, able to easily connect and work with othersExcellent attention to detail, positive and warm personalityFlexibility and Adaptability and Energy is crucial in this role

Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars.

Park Plaza. Be part of it. 

Apply Now