Posting Details

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Position Information

Posting Number: 20245211V Position Title: Conference Assistant 1 Posting Type Student Hours/week: 10-12 Eligibility: Work study preferred but open to all students Semester 2024-2025 Academic Year Location Galberry Hall Detailed Work Schedule 10-12 hours per week Number of positions: 1 Department: 508-Office of Conference Services Contact Name: Kathleen Sinnott Contact Phone/Extension: 610-519-7580 Position Summary Information

Job Description Summary: ● Serve as a positive representative of the university by providing professional customer service to university community, conference and event participants, and campus visitors 
● Manage and distribute information throughout the office by answering the phones, responding to emails, filing, making calls to other service providers, overseeing office printers, and any other office needs 
● Assist external clients with inputting event requests through scheduling system 
● Engage in regular communication with upcoming clients to assist them with planning the details of their camp, conference, or event 
● Answer questions from guests, vendors, and campus constituents in a timely manner 
● Assist with conference and event needs, which may include but are not limited to room set ups and creating setup diagrams 
● Keep an inventory of chairs, tables, easels, coat racks, linens, and all other equipment clients can request to reserve 
● Communicate with campus partners regarding events 
● Continue to network and build relationships with other on-campus offices to facilitate improved collaboration when planning for and hosting camps, conferences, and events 
● Research prospective clients to ensure all guests are inline with University mission 
● Assist Full Time staff with development of client databases 
● Conduct customer feedback surveys with the intention of helping grow the department and develop services 
● Continue to improve office organization and create resources to streamline existing processes 
● Assist full time staff with any additional Auxiliary Services projects and tasks 
● Other duties as assigned  Requirements: ● High School Diploma
● Enrolled Villanova Student 
● 1 year of OCS summer experience
● MS Office experience
● Ability to understand and learn new software Additional Information: Solid work ethic, can perform manual labor, have hospitality industry/customer service skills and experience, and a demonstrated ability to interact/work well with others.Excellent verbal and interpersonal skills and a strong commitment to customer service. Physical Demands Summary: All employees of Conference Services: Ability to lift/push/pull 25-45 pounds. Ability to stand for extended periods of time. Wage Rate: $15.00 per hour Posting Detail Information

Closing Date (11:59pm ET): 09/13/2024 Open Until Filled No Posting Specific Questions

Required fields are indicated with an asterisk (*).

* Are you currently a registered Villanova student? Yes No * Are you eligible for work study? Yes No I don't know * Have you ever worked on campus before? If “Y”, what department and semester/year?

(Open Ended Question)

* What is your availability (days, times)?

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* Do you have a valid driver's license? Yes No How did you first hear of this employment opportunity? Indeed.com Higheredjobs.com LinkedIn Glassdoor Chronicle Vitae Academic Keys PA CareerLink/JobGateway Professional Affiliation/Trade Website Diversity Association/Publication Website Advertisement in Academic or Professional Publication Referred by a current employee Referred by a friend, family member, or former employee Heard about it at a conference or career fair Browsing the Villanova website Cabrini University employee Other * Are you currently enrolled as a college student? Yes No Optional Applicant Documents: Required Documents Resume / Curriculum Vitae Optional Documents Cover Letter / Letter of Interest Letters of Reference (uploaded by applicant)