WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. 

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A WORLD OF REWARDS

\n\nFree and healthy meals when on duty\nGrow your Career your next position could be as an Assistant Food & Beverage Manager\nPersonal Development programmes designed to support you at every step of your career\nA chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)\nTeam Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)\nTeam Member Referral Program\nHigh street discounts: with Perks at Work\nHoliday: 28 days including bank holidays (increasing yearly to up to 33 days)\nDiscounted dental and health cover\nDiscounted Car Parking\nUp to 4 weeks temporary accommodation if relocating at a discounted rate\nModern and inclusive Team Member’s areas\n\n

What will I be doing?

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The Hilton Brighton Metropole is now recruiting for a Conference and Events Floor Manager to focus on the bars and beverage function of the department. The successful candidate will be is responsible for managing floor operations to deliver an excellent Guest and Member experience while optimising sales and ensuring department targets are met. Guests of this hotel will experience first-class service, distinguished by an unrivalled commitment to a personalised approach. We ensure a comfortable, luxurious stays all our guests, with guidance on locally immersive experiences where desired. 

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Rate of pay: £26,000 per annum

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What will I be doing?

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The successful candidate with manage Conference and Events Floor operations. You will be passionate about delivering an excellent Guest and Member experience whilst optimising sales and providing leadership to the team to ensure targets are met. Specifically, you will be responsible for performing the following tasks to the highest standards:

\n\nManage Conference and Banqueting floor operations \nMaintain exceptional levels of customer service\nEnsure compliance of brand standards\nEvaluate guest satisfaction levels with a focus on continuous improvement\nAwareness of trends and propose ideas to build the range and quality of Conference and Banquet\nOptimise sales and contain costs, identifying any areas for action\nMaintain good communication and work relationships in all hotel areas and with external customers and suppliers\nEnsure staffing levels cover business demands\nEnsure that training is carried out on an ongoing basis\nEnsure communication meetings are conducted and post-meeting minutes generated\nManage staff performance issues in compliance with company policies and procedures\nRecruit, manage, train and develop the Front Office team\nAssist other departments wherever necessary\n

What are we looking for?

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To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

\n\nStrong knowledge of hotel/leisure/service sector\nExperience in a busy bar environment\nRecord of success in Conference and Beverage, specifically the ability to deliver profit, control costs, and build customer loyalty\nExceptional communication skills\nExceptional leadership skills to create a winning team\n\n

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

\n\nHigh volume events experience in hotel/Events Centre or similar\nBar experience preferred\nDegree or diploma in Hotel Management or equivalent\nPassion for delivering exceptional levels of guest service\n\n

 

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What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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EVERY JOB MAKES THE STAY.

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At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.

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We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.

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Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company

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