Austin, TX, 78703, USA
4 days ago
Conference Services Manager
Overview Barton Creek Resort & Spa Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you. Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match. Job Description Omni Hotels & Resorts is seekingConference Services Manager for the beautiful new Barton Creek Resort & Spa! If you love hospitality, creating amazing customer experiences, and the structure and benefits that come from working with a hotel company then you will love working with Omni! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2024 This position is eligible for both the Omni Sales Incentive Plan, and Omni's Work From Home Program! Omni Hotels & Resorts values our associate’s work/life balance and supports WFH options for our specific sales, service, revenue management and leader roles. After 90 days of employment, Convention Services Managers will be eligible to earn 1 WFH day. Please note, this program is at the sole discretion of the GM/DOSM, and has additional guidelines to adhere to. Responsibilities + Coordinate a detailed schedule of programs to include the following: meeting set-up, audio/ visual requirements, room reservations, food & beverage and special functions. + Lead client through all aspects of planning resulting in a complete, detailed program. + Act as Barton Creek's liaison between client and staff. + Recommend full usage of facility services to client. CSMs must be up-to-date on current pricing and operational procedures. + Prepare detailed banquest event orders thorugh Delphi for use by client and operational staff. + Prepares budget estimates for each group. + Prepares detailed meeting room and function room diagrams for operational areas. + Attend weekly resume meeting to discuss upcoming programs with Department Heads. + Monitor client's program while on property to ensure a well-run meeting. Tracks daily progress and relates any changes to the group's agenda to appropriate departments. + Attend bi-weekly Group Pickup led by Director of Revenue Management. + Attend department meetings and other company required trainings. + Complete other duties as assigned by management. Qualifications Qualifications: + Minimum one year planning experience, preferably in a hotel or resort. + College degree preferred, work experience can substitute for education. + Must have working knowledge of Excel, Word, Outlook, PowerPoint. Delphi experience is also a plus. + Must be organized and detail oriented with ability to multitask. Physical Requirements: + The ability to sit and utilize telephone/computer for an entire shift. Working Environment: + Office environment with occasional travel around property. Tools & Equipment: + Computer, copy/print/scan/fax machine, files + Microsoft Office, Delphi Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster (https://www1.eeoc.gov/employers/poster.cfm) and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement (https://www.dol.gov/ofccp/pdf/pay-transp\_formattedESQA508c.pdf) If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com Job LocationsUS-TX-Austin Posted Date3 days ago(1/20/2025 10:21 AM) Requisition ID 2025-118607 # of Openings 1 Category (Portal Searching) Catering and Convention Services
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