**Overview** SOSi is currently seeking an experienced **Configuration Manager** join our team in **Joint Base Pearl Harbor Hickam, Honolulu, Hawaii** . The customer based out of Honolulu, Hawaii creates, manages, and supports IT solutions for our customers, its mission and its 5,000+ customers throughout the Pacific theater. Our team solves challenging technical problems that enable our customers to realize critical and time sensitive C2 strategies. **Essential Job Duties** + Detailed understanding of Information Technology Infrastructure Library (ITIL) change, configuration, and release management processes + Establish, control, and evolve Enterprise baselines, configurations, and services, Configuration Management Processes, and Configuration Management Database (CMDB) + Ensure Configuration Management Plan is effective within MPE-ES + Ensure configuration items are added to the CMDB and/or documented + Coordinates Configuration Management between teams + Identify and Manage MPE Configuration Items (CI) to include hardware, software, documentation, and relationships + Identify Configuration improvement opportunities within MPE-ES + Identify Configuration issues; analyze and formulate appropriate solutions + Plan, design, and create the CMDB including data discovery and import + Maintain/update CMDB + Direct, prioritizes, and schedules configuration audits; ensures that any corrective action identified in process and/or CMDB audits are completed + Chairs and manages the Configuration Control Board (CCB) + Review and manage baseline configuration change proposals based on events, requests or projects as needed + Contribute to Technical Library; when notified of changes, ensure all Technical Library documents reflect revised standards + Train MPE-ES personnel in Configuration Management Processes, procedures, and assets + Generate reports and metrics upon request + Assist in the analysis, design, development, testing, encoding, integration, documentation, installation, operation, evaluation, maintenance, and improvement of MPE-ES Team + Assist in the monitoring and auditing of MPE-ES services: network management, auditing and performance analysis + Support the implementation, documentation, exercise demonstrations or analysis of new or existing capabilities, and/or creation, review and presentation of technical reports and briefings + Based on Government-specified requirements, analyze, design, develop, test, encode, integrate, document, install, operate, evaluate, maintain, and improve MPE-ES capabilities + Interface with team leads and team members to collect, develop, document, and submit status updates via a Weekly Activity Report (WAR) + Participates in special projects and tasks as required. **Minimum Requirements** + Active SECRET DoD security clearance and US Passport + Bachelor's degree in a related field (or equivalent years of experience) AND a minimum of two (2) years of related experience in enterprise configuration management. + Information Technology Infrastructure Library (ITIL) Foundations Certification or able to obtain within six months of hire + DOD 8570.01 compliant at IAT level II (CCNA-Security, CND, CySA+, GICSP, GSEC, Security+ CE, or SSCP) or higher is required. + Ability to effectively communicate technical as well as non-technical information, both orally and in writing + Place emphasis on teamwork and work well in a team-oriented environment + Excellent oral presentation and written communication skills **Preferred Qualifications** + ITIL 4 Specialist: Create, Deliver, Support OR + ITIL 4 Specialist: Plan, Implement and Control **Work Environment** + Working conditions are normal for an office environment. + Fast paced, deadline-oriented environment. + May require periods of non-traditional working hours including consecutive nights or weekends. **Working at SOSi** All interested individuals will receive consideration and will not be discriminated against for any reason.