Connectivity Quality Engineer
Ford
The Connectivity Quality Engineer is responsible for proactively identifying, analyzing, and resolving quality issues across all vehicle connectivity features and functions, including network services, account management, remote control, mobile app integration, Phone-As-A-Key (PAAK), and Over-The-Air (OTA) updates etc.
This role collaborates with cross-functional teams (D&R/Feature/PVT/Inhouse/PO/OTA/STA/Supplier/etc.) to drive improvements in customer satisfaction and reduce warranty claims related to connectivity.
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