Job Title: Conseiller Client (F/H) - Service client - Marrakech - Anglais Job Description Here’s the opportunity in brief: • We’re looking for customer service advisors in Marrakech • Attractive bonuses, exclusive perks, and great growth prospects Ready to join the adventure? Apply now! Want more details? Keep reading... **Join a team that turns every call into an opportunity!** **🎯** **Who are we?** Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment. **Your role as a Customer Service Advisor** As a Customer Service Advisor, you’ll play a key part in: • **Meeting customer needs:** Delivering high-quality service by responding to inquiries through phone, email, or chat. • **Solving problems:** Addressing customer issues or complaints to ensure satisfaction. • **Building customer loyalty:** Offering personalized solutions to strengthen customer trust and loyalty. • **Contributing to continuous improvement:** Sharing customer feedback to enhance our services and processes. **What we offer:** At Concentrix, we place high value on our talent. Here’s what we offer to recognize your contributions: • **Competitive salary with additional bonuses:** + Language bonus for our multilingual Game-Changers. + Regularity bonus starting from the 12th month and performance-based incentives. + Special Eid El Adha bonus. **• Outstanding benefits:** + Comprehensive health insurance and pension plan after one year. + Flexible working hours with the option for remote work after the initial training period. + Free access to our gym facilities. + Transport provided for a smooth and safe commute to work. + Ongoing professional development to enhance your skills and knowledge for the role. **• A dynamic workplace:** + Fun, themed events and gifts throughout the year to build team spirit. **The profile of our Game Changers** We’re seeking talents who: • **Are fluent in English** , both written and spoken. 🗣️ • **Have excellent communication skills** , are organized, independent, and have a positive attitude. 💡 • **Are comfortable using digital tools** and naturally curious about new technologies. 🖥️ • **Are excited by challenges** and passionate about customer satisfaction. 🌟 **Our recruitment process:** • **Online assessments** **(1h):** After we receive your application, we’ll send you an invitation to complete a series of online assessments. These tests are designed to assess your language skills, technical abilities, and personality. Helping us better understand your potential! • **Phone interview:** A conversation with a member of our recruitment team to introduce Concentrix and confirm if you’re a good fit for the role. • **In-person interview:** A deeper discussion to confirm your skills and align your goals with our company culture. **Ready to take the challenge?** Join the Concentrix journey, where innovation and excellence come together! 🚀 Location: MAR Marrakech - 70, Quartier Industriel Sidi Ghanem Language Requirements: English (Required) Time Type: Full time **If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)**