Conseillers client Bilingue / Bilingual Customer Advisors Location Abidjan, Ivory Coast Language English Apply Now (https://jobs.concentrix.com/job/ac-fr-35316/apply/) **Description** **Description of the offer** -You will be responsible for ensuring customer relations and handling complaints when receiving calls -Your main mission boils down to: Advising, helping, processing customer requests and providing them with solutions adapted to their needs. -You ensure customer satisfaction: receiving calls, managing complaints, taking orders, advice, information, loyalty, etc. **Job profile** -You have at least a BAC+2 level -Excellent command of the French language -Good computer skills -Experience in customer relationship management (preferential) -Excellent communication skills -Ability to actively listen, empathy and diplomacy -Good time management skills -Team spirit and flexibility **Working conditions** - Pleasant working environment and attractive bonuses You recognize yourself in these criteria! Apply now and become one of our game-changers! Apply Now (https://jobs.concentrix.com/job/ac-fr-35316/apply/)