At DUAL North America, our core values dictate how we live and work. We are a group with independence and people at its heart and we are a home for talent with a unique culture: the biggest small company in the world.

The focus on being a People First business has always been at the very heart of the Group; Our vision was to create an independent business with a unique culture and one that would survive and thrive as a business controlled by the people working for it. And finding the most talented and entrepreneurial people to join the Group has been and will continue to be key.

DUAL North America, Inc. is seeking a

Construction Claims Examiner

About the role:
DUAL North America, Inc. is seeking a Construction Defect Claims Examiner to join its subsidiary Align Claims Services.

Location: Remote/Hybrid

Salary Range: $120,000.00

Essential Functions:

Make initial contacts with interest partiesEvaluate and resolve construction defect and some third-party property damage claimsAnalyze coverage and draft coverage position letters as neededWork with co-carriers to come to an agreement on time on risk, case values and resolution strategiesConduct liability investigationsComply with DOI regulationsAssign defense counsel and communicate regularly to formulate an agreed upon litigation plan and legal budget on cases that go into litigationCoordinate the retention of experts, subject to an agreed upon budgetEstablish timely indemnity and expense reserves based on an exposure analysis that is documented in the claim file, revisiting reserve adequacy on a continual basisSubmit authority requests on cases above authorityAuthority requests will typically involve a comprehensive report outlining all critical issues that formulate the basis for the authority request, as well as a verbal roundtable presentation/conference callTravel to attend mediations, settlements conferences and trials on appropriate casesKeep current on key changes in case law and industry trendsAssist underwriting and other business partners

Job Requirements (education, experience, skills):

Bachelor’s degree or equivalent experience required.Professional designations (CPCU, AIC, SCLA) are a plus10 + years of overall claims experience preferred5+ years of claims handling experience required, with 3+ years handling construction defect casesMust be licensed or have the ability to become licensed in all required statesStrong written and verbal communication skillsIf you do not meet all the qualifications for this role, we still encourage you to apply, as we are always looking for diverse talent to join our growing team.

What we offer:
A career that you define. Yes, we offer all the usual rewards and benefits - including medical, dental, vision, a wide variety of wellbeing offers, competitive salary, unlimited PTO, 401k with company match, paid volunteer days and more.

We provide an environment where new ideas are encouraged and celebrated, where people who want to have a real hand in our success thrive. We want people who want to make a difference - not just in the workplace, but in the industry and in the wider community.

EEO Statement:
We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect. DUAL North America provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. DUAL will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.