The Construction Operations Manager is responsible for a wide range of functions necessary to successfully manage the construction division. They are responsible for setting departmental budgets, managing daily operations, and identifying areas of improvement while ensuring a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in Construction services.
Primary Responsibilities
Oversee and ensure customer and client satisfaction
Monitor volume of work
Develop departmental budgets for General Manager or Owner approval
Assist in finding and vetting subcontractors
Manage all aspects of construction division
Manage daily operations of construction team
Validate potential construction leads
Assign leads/projects to construction managers and superintendents
Ensure construction team follows proper work process
Review and evaluate estimates created by construction managers
Perform tasks within the project management process to assist construction team as needed (i.e. high volume, large project, etc.)
Assist Construction managers with budgeting and bidding
Conduct weekly Work-in-Progress meetings with construction team
Ensure two-way communication with the mitigation division
Manage individual team members who work together to process construction projects
Train construction team members
Conduct periodic performance reviews with individual construction team members
Ensure employee compliance with all company policies
Be familiar with and able to execute all roles and responsibilities of the Construction Coordinator, Construction Superintendent, and Construction Manager
Physical and Work Environment Requirements
Walking and/or standing throughout the day
Frequent driving and sitting
Occasionally climbing ladders
The employee is occasionally exposed to extreme conditions such as heat
The noise level at individual jobsites can be loud

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