Overview Work as a support member of a Contract Sales team focusing on "after the sale," support including Database Administration, Logistics, and setting up service calls for customers. HIRING MANAGER : Michelle Marzullo Responsibilities + Partner with and work along side Project Managers for successful execution of jobs. + Submit paperwork for new job set up and handoff to purchasing. + Ensure job tasks are completed throughout the life of the project. + Make sure all documents and data are appropriately entered and uploaded. + Enter and track financials throughout the project. + Tracking + Ensure project is on target to hit dates by tracking all equipment to intended destination. + Tracking and Coordinating/Communicating Direct Ships to whoever is receiving it, meaning Customer, GC, Installer, Service Company, etc. + Manage Cutbook Updates as changes occur on jobs. + Pick Tickets- Responsible for distributing documents to appropriate team members for what items the warehouse personnel needs to prep for shipment. + Arrange, coordinate and schedule deliveries for all jobs and single shipments. Work closely with warehouse personnel to verify skid counts, weight, and truck scheduling. + Obtain multiple quotes to ensure best price for shipment. + Handle any damaged freight claims for items. + Assist with getting canceled items returned to the factory. + Assist with coordinating installers for dates on site. + Prepare all close out documents for jobs nearing completion. + Distribute all equipment manuals. + Prepare warranty information and serial #’s for all equipment supplied. + Schedule all start up’s and demonstrations for equipment. + Assist Customers with service issues during job Turnover and throughout the warranty period of equipment. Ideal Candidate Will Possess the Following Skills and Abilities + Attend Team meetings in person when asked (Office Location, Paterson, NJ). + Ability to multi-task and work in a fast-paced environment. + Proficient in Microsoft programs. + Knowledge of AutoQuotes, Prelude, or QuickBase a plus. + Ability to work independently with minimal supervision and as part of a team. + Strong communication skills, both oral and written. + Strong relationship building skills with customers, manufacturers, co-workers, and vendors. + Exceptional organizational skills and strong attention to detail + Excellent customer service attitude. + Critical thinking and problem solving. At Singer Equipment Company, we value each and every one of our dedicated staff and therefore are pleased to offer a competitive starting wage, a comprehensive benefits package including: medical, dental, vision, short term and long-term disability, 401K with company match, group life insurance, flexible spending, paid time off, and paid holidays. EOE/M/F/Veterans/Disability Job LocationsUS-NJ-Paterson Posted Date5 days ago(7/20/2025 5:12 AM) Job ID 2025-2753 # of Openings 1 Category Contract