Sioux Falls, SD, 57117, USA
8 days ago
Construction Technology Support Specialist
As the Construction Technology Support Specialist, you would be responsible for sales and support for Butler Machinery/SITECH Dakotas machine technology products. If have great problem solving and communication skills and have related experience, read the job description below and apply today! We offer a generous retirement plan with 10% guaranteed and up to 5% discretionary provided by the company annually once eligibility is met with no minimum required contributions out of your pocket. This is your opportunity to grow professionally with an industry-leading equipment provider with a 65+ year presence in the marketplace! Essential Duties and Responsibilities: + Service Support Duties + Provides after sales support and training to customers on the operation of machine technology systems via phone, web and office visits. + Communicates with manufacturers, Butler Service and Sales teams regarding Installation, Operation, and common failure information. + Works with customers to obtain and develop CAD files for construction projects. + Resolves customer problems in a timely manner (via telephone calls, site visits, office calls, etc). + Works with Butler sales and Service teams to educate them on features of machine technology. + Provides Customer Classroom Training regarding Machine Control Technology and software. + Maintains and tracks all equipment/components for the region. + Maintains work order history. + Sale Support Duties + Collaborates with Butler Sale’s team to identify and close sales opportunities of Trimble and Caterpillar machine control products. + Makes professional quotations and recommendations to the customer including financing options available. + Provides training to support the BMC Technology initiative, for both customers and employees. + Coordinates and presents technology products demonstrations to customers and prospects. + Networks with technical colleges and state agencies to actively promote technology products. + Provides input for marketing campaigns for the year. + Helps maintain and tracks inventory throughout sales process. + Research and understand new manufacturer technology products and those of our competitors. + Attends sales meeting as necessary. + Document customer interactions within activity log. + Actively cares and advocates safety at Butler Machinery. Adhere to all applicable safety policies, procedures and standards. + Works within and promotes vision, mission, and values of BMC. + Performs other duties as assigned. Qualifications: + A two year technical school minimum with an emphasis in Construction Management, Estimating or Engineering preferred but not required. + Knowledge and/or experience with GPS equipment, construction work, wireless technologies, and machine control products and abilities. + Experience building 3D models, knowledge of survey principles, concepts and operations preferred. + In-depth experience in working with computers, operating systems and installing/uninstalling software. + Must be proficient in MS Office Suite Software. + Good problem solving and decision-making skills. + Good customer relations and communication skills – both written and verbal. + Excellent time management and presentation skills are required. As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package: + 10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution + Health Insurance – 3 plan options + Health Savings Account – Employer contribution up to $1,300/year + Dependent Care Flex Spending Account + Dental Insurance – 2 plan options + Vision Insurance + Basic Life/AD&D and Supplemental Life Insurance + Employer paid Short-Term Disability Coverage – 60% of base pay/salary + Long-Term Disability Coverage + Company Vehicle + Maternity / Paternity Benefits + Holidays + Paid Time Off (PTO) + 401(K) Plan + Employee Assistance Program (EAP) – including Health Coaching + SmartDollar – employer paid financial planning program + Legal Shield/ID Shield products + Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization Butler Machinery Company Diversity & Inclusion Statement: Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility. EOE/Minorities/Females/Vet/Disability #LI-Onsite
Confirm your E-mail: Send Email