Construction Technology Support Specialist
Butler Ag
As the Construction Technology Support Specialist, you would be responsible for sales and support for Butler Machinery/SITECH Dakotas machine technology products. If have great problem solving and communication skills and have related experience, read the job description below and apply today!
We offer a generous retirement plan with 10% guaranteed and up to 5% discretionary provided by the company annually once eligibility is met with no minimum required contributions out of your pocket. This is your opportunity to grow professionally with an industry-leading equipment provider with a 65+ year presence in the marketplace!
Essential Duties and Responsibilities:
+ Service Support Duties
+ Provides after sales support and training to customers on the operation of machine technology systems via phone, web and office visits.
+ Communicates with manufacturers, Butler Service and Sales teams regarding Installation, Operation, and common failure information.
+ Works with customers to obtain and develop CAD files for construction projects.
+ Resolves customer problems in a timely manner (via telephone calls, site visits, office calls, etc).
+ Works with Butler sales and Service teams to educate them on features of machine technology.
+ Provides Customer Classroom Training regarding Machine Control Technology and software.
+ Maintains and tracks all equipment/components for the region.
+ Maintains work order history.
+ Sale Support Duties
+ Collaborates with Butler Sale’s team to identify and close sales opportunities of Trimble and Caterpillar machine control products.
+ Makes professional quotations and recommendations to the customer including financing options available.
+ Provides training to support the BMC Technology initiative, for both customers and employees.
+ Coordinates and presents technology products demonstrations to customers and prospects.
+ Networks with technical colleges and state agencies to actively promote technology products.
+ Provides input for marketing campaigns for the year.
+ Helps maintain and tracks inventory throughout sales process.
+ Research and understand new manufacturer technology products and those of our competitors.
+ Attends sales meeting as necessary.
+ Document customer interactions within activity log.
+ Actively cares and advocates safety at Butler Machinery. Adhere to all applicable safety policies, procedures and standards.
+ Works within and promotes vision, mission, and values of BMC.
+ Performs other duties as assigned.
Qualifications:
+ A two year technical school minimum with an emphasis in Construction Management, Estimating or Engineering preferred but not required.
+ Knowledge and/or experience with GPS equipment, construction work, wireless technologies, and machine control products and abilities.
+ Experience building 3D models, knowledge of survey principles, concepts and operations preferred.
+ In-depth experience in working with computers, operating systems and installing/uninstalling software.
+ Must be proficient in MS Office Suite Software.
+ Good problem solving and decision-making skills.
+ Good customer relations and communication skills – both written and verbal.
+ Excellent time management and presentation skills are required.
As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package:
+ 10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution
+ Health Insurance – 3 plan options
+ Health Savings Account – Employer contribution up to $1,300/year
+ Dependent Care Flex Spending Account
+ Dental Insurance – 2 plan options
+ Vision Insurance
+ Basic Life/AD&D and Supplemental Life Insurance
+ Employer paid Short-Term Disability Coverage – 60% of base pay/salary
+ Long-Term Disability Coverage
+ Company Vehicle
+ Maternity / Paternity Benefits
+ Holidays
+ Paid Time Off (PTO)
+ 401(K) Plan
+ Employee Assistance Program (EAP) – including Health Coaching
+ SmartDollar – employer paid financial planning program
+ Legal Shield/ID Shield products
+ Voluntary Benefit options - Cancer Insurance/Accident/Hospitalization
Butler Machinery Company Diversity & Inclusion Statement:
Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.
EOE/Minorities/Females/Vet/Disability
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