Job DescriptionKlick Consulting is seeking a high performing, high achieving and passionate digital health product leader to join our growing team. Klick Consulting works alongside clients and their businesses to improve patient outcomes in healthcare by providing innovation and digital guidance to global clients operating across health, including pharmaceuticals, medical devices and biotech. Headquartered in Toronto, the team is made up of experts in a variety of disciplines, from business strategy to behavioral science to AI/ML.
It’s an exciting time to join Klick Consulting. Health organizations are facing an increasingly complex business landscape that’s changing at an accelerated pace. New technologies are emerging rapidly, government regulations are shifting, the face of competition is changing, and the workforce is more dynamic and empowered than ever. Klick Consulting prides itself on helping clients navigate their problems by taking them from strategy to solution, often testing our results in the market. 
We are looking for an experienced and adaptable consultant, with a background in digital health product development and management, to join our team building digital health solutions for our clients. In this role, you will be responsible for guiding the development of cutting-edge digital solutions from concept to launch. You will work closely with our clients to understand their needs and pain points, and use this information to develop solutions that meet their objectives.
You can learn more about the Klick Consulting team here:
Title: ConsultantLocation: Toronto
As a Digital Health Consultant on the Klick team, you will be responsible for:Driving the strategic vision, direction, and development of technological solutions for clientsWorking understanding of Software as a Medical Device development process, Telehealth Platforms / ServicesNavigating and preparing for regulatory (e.g. FDA), legal, and medical reviews and meetingsManagement of Klick’s Quality Management SystemGathering external research, participating in customer and expert interviews, analyzing client and Klick generated data to inform decision makingDeveloping product roadmaps and feature sets that meet client needsCommunicating critical insights visually and verballyExperience running and managing projects, keeping an eye on both long and short term needsCollaborating with team members across a range of disciplines, in service of product developmentUnderstanding of agile methodologies is keyEngaging directly with a variety of clients, serving as the champion of their productRequirements:3+ years’ experience in a product development environment is a must; core focus within the US healthcare space is an assetExperience with software development and project management processes and methodologiesExperience managing day-to-day technical and design directionKnowledge of the US (FDA) regulatory landscape in reaction to the development of digital solutionsUnderstanding of ISO13485:2016, and ability to manage a Quality Management SystemExcellent communication skills and ability to interact effectively with leadership, senior staff and staff in both technical and business areasAbility to work both independently and led teamsExperience in gaining alignment or gathering requirements through client working sessionsProven track record in being adaptable and able to pivot quickly to changing needs and requirementsExperience in design thinking and future thinking/foresighting is an assetComfort in leading and participating in co-creational ideation and design exercisesExperience in scoping and project planning, in particular in the development of digital solutionsDegree in technology or business related field; post-graduate degree an asset, or equivalent vocational experienceWorking understanding of common fullstack (Node, Angular, React, etc.) and cloud technologies (AWS, GVP, Azure. etc.) is considered an asset#LI-MK1 #LI-Hybrid
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of colour, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities.
We’re also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.