We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you’ll be doing** As Consultant, Business Effectiveness, Governance & Controls, you will join Administration’s Transformation and Operational Excellence team to perform governance activities supporting Administration wide activities (acting as a 1B function against key processes). _At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._ **How you’ll succeed** + **Governance & Risk Management** - Ensure CIBC procedures and policies are being followed to eliminate risk exposure and potential financial loss to the organization. Conduct planning, testing, deficiency management, and control activities to support Administration LOBs. Work with department heads and their respective management teams to ensure that effective business controls are in place to meet all of CIBC operating requirements relating to, but not limited to CIBC Control Framework, Information Security, Corporate Mandatory Training and Testing (CMTT). Interpret, provide advice on and promote compliance with policies, procedures and standards in routine and non-routine situations to ensure adherence to CIBC and Unit/Departmental policies and procedures. Focus on continuous improvement and process enhancement to recommend changes to existing programs to strengthen our governance position. + **Record Management & Reporting** - Ensure that an effective and documented internal control structure is in place as evidenced by policies and procedures specific to the individual activity. Manage in-depth analysis to determine root cause of issues/concerns and find resolution through the review of key controls reporting. Conduct testing and review of the FPC, OPC and RCM results to ensure CIBC’s control methodologies are adhered to. Handle inquiries, clarifications and interpretations from Global Operations Risk Management, Compliance, internal and external auditors to expedite quarterly certifications. Document, maintain and understand the various processes as they relate to assigned tasks, and take preventative action to resolve anticipated problems. Participate in bank-wide initiatives or committees to represent Administration e.g.. Record Management, CPP, Global Protect, etc. + **Relationship Management** - Establish relationships with other stakeholders of the CIBC Control framework across the organization to facilitate communication and teamwork (e.g. GORM, Compliance, Testers, Process Owners, Accountable Officers, internal and external auditors). Provide in-depth advice/support on operational/product processes to meet the needs of the business by providing high-level analysis/recommendations to support initiatives in new and existing processes. Act as a liaison and facilitator between CIBC wide policies and initiatives related to area of specialization and Administration. **Who you are** + **You can demonstrate experience in** analytical, data reporting, problem solving and communication skills with an ability to thrive in a fast-paced environment while successfully managing multiple deadlines and project deliverables. + **You have in depth knowledge in** Microsoft Applications (e.g., advanced Excel, PowerBI) as well as familiarity with applications such as eGRC and Archer + **You give meaning to data.** You enjoy investigating complex problems, and making sense of information. You're confident in your ability to communicate detailed information in an impactful way. + **Your influence makes an impact.** You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard. + **You understand that success is in the details.** You notice things that others don't. Your critical thinking skills help to inform your decision making. + **Values matter to you.** You bring your real self to work and you live our values – trust, teamwork and accountability. **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 20th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Analytical Thinking, Business Effectiveness, Client Service, Communication, Detail-Oriented, Human Resources (HR), Process Improvements, Relationship Management, Teamwork At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.