Installation and Configuration

Installing and configuring Deployment Server Apply planner ESU Execute special instructions Installing and configuring Enterprise Server Installing and configuring Web Server Setup JAS/HTML Server instances on Web Server Setup BSSV Server instances on Web Server Setup AIS Server instance(s) on Web Server Server Manager installation and configuration Server Manager Agent installations and configurations Create and run installation plan Post installation, log analysis and surface testing

 

Upgrade Activities

Perform application release upgrade

Perform tools release upgrade

Normal upgrade

Multi foundation upgrade

Upgrading different environments

Surface testing of upgraded instance

Promotion and testing of objects in upgraded ERP

 

User/Role Management

Creation of user IDs

Creation of test and production roles

Assigning environments to roles

Assigning roles to users

Password reset for user IDs

Management of users and roles

Setup role sequencing

 

Security Management

Setup security for different roles i.e. test and production roles

Configuring different types of securities such as application, action, row, column, etc.

Promoting security changes from test to production

Synchronizing test and production roles

Identify security conflicts and resolve them

Implementing SOD based on the provided requirement

 

 

 

Object Management Configuration

Setup and define status flows for object promotion

Configuring roles for status change

Setup transfer activity rules (from-to status)

Setup allowed actions (related to objects and OMW roles)

 

Package Management

Build and deploy full packages

Build and deploy update packages

Backup objects to a different pathcode or as PAR files

Execute special instructions like table/index generation, backup, generate & restore tables, etc.

 

Change Management

OMW project promotion to promote regular and ESU changes

Promoting retrofitted objects to custom pathcode

Token management

Project demotion

OMW logging and tracking

 

Menu (Task View) Management

Menu/task view creation and deletion

Setup role based menu filtering

Promoting tasks and task views from one environment to another

Promoting/synchronizing menu filtering between test and production roles

 

Job Scheduling

Implement JDE or third party scheduler

Create job schedules

Deactivate unused job schedules

Purging scheduler job records

Hold and release job schedules based on requirement

Stopping/starting scheduler (mostly before/after downtime)

 

Web Client (Fat Client) Management

Setup a web client/fat client which involves database and JDE setup on a windows server machine

Package installation (deployment) on different web clients

Enabling different types of logging on a fat client

Log management

Troubleshooting fat client related issues

 

ESU/ASU Management

Installation of ESUs or paper fixes

Implementation of POCs, if any, obtained from Oracle

Perform impact analysis

Identify and execute, pre and post installation tasks

Object promotion related to ESU

Package management related to ESU

 

Data Source Management and Object Configuration Mappings

Setup new data sources

Setup connection settings (for e.g. tnsnames.ora)

OCM configuration

 

 

 

 

Custom pathcode and environment

Creating custom pathcodes and environments

Defining and configuring custom data sources

OCM configuration and setup

Surface testing of the pathcode and environment

Assigning environment to roles and management of the same

Defining tablespaces and schemas

Defining process for environment refresh

Carrying out environment refresh/coordinating with DBAs

 

Job Queue Setups

Create and modify single and multithreaded job queues

Associating job queues to ports and servers

Hold and release job queues based on requirement

 

Printer Setups

Co-ordinate with network team/carry out printer setups on enterprise servers

Setup printer definitions in JDE

Defining and configuring default printer based on user/role/host/report

Testing printer setup

 

Infrastructure Setups

Admin ID setup on various nodes

Network access setup (or coordinating with network team)

Firewall openings for ports (or coordinating with network team)

Installation of mandatory softwares on different nodes

 

Monitoring Activities

Monitoring CPU, Disk I/O and memory usage on different nodes

Monitoring overall system health

Monitoring HTML, AIS, BSSV server instances

Monitoring various kernels

Monitoring database for resource extensive queries and table locks

 

Maintenance Activities

Service restarts for enterprise servers

Service restarts for web components like JAS, AIS and BSSV instances

Clearing stale logs for enterprise servers and web components

Disk space management on different nodes

Purging scheduler records, work center messages, etc.

Installation and Configuration

Installing and configuring Deployment Server Apply planner ESU Execute special instructions Installing and configuring Enterprise Server Installing and configuring Web Server Setup JAS/HTML Server instances on Web Server Setup BSSV Server instances on Web Server Setup AIS Server instance(s) on Web Server Server Manager installation and configuration Server Manager Agent installations and configurations Create and run installation plan Post installation, log analysis and surface testing

 

Upgrade Activities

Perform application release upgrade

Perform tools release upgrade

Normal upgrade

Multi foundation upgrade

Upgrading different environments

Surface testing of upgraded instance

Promotion and testing of objects in upgraded ERP

 

User/Role Management

Creation of user IDs

Creation of test and production roles

Assigning environments to roles

Assigning roles to users

Password reset for user IDs

Management of users and roles

Setup role sequencing

 

Security Management

Setup security for different roles i.e. test and production roles

Configuring different types of securities such as application, action, row, column, etc.

Promoting security changes from test to production

Synchronizing test and production roles

Identify security conflicts and resolve them

Implementing SOD based on the provided requirement

 

 

 

Object Management Configuration

Setup and define status flows for object promotion

Configuring roles for status change

Setup transfer activity rules (from-to status)

Setup allowed actions (related to objects and OMW roles)

 

Package Management

Build and deploy full packages

Build and deploy update packages

Backup objects to a different pathcode or as PAR files

Execute special instructions like table/index generation, backup, generate & restore tables, etc.

 

Change Management

OMW project promotion to promote regular and ESU changes

Promoting retrofitted objects to custom pathcode

Token management

Project demotion

OMW logging and tracking

 

Menu (Task View) Management

Menu/task view creation and deletion

Setup role based menu filtering

Promoting tasks and task views from one environment to another

Promoting/synchronizing menu filtering between test and production roles

 

Job Scheduling

Implement JDE or third party scheduler

Create job schedules

Deactivate unused job schedules

Purging scheduler job records

Hold and release job schedules based on requirement

Stopping/starting scheduler (mostly before/after downtime)

 

Web Client (Fat Client) Management

Setup a web client/fat client which involves database and JDE setup on a windows server machine

Package installation (deployment) on different web clients

Enabling different types of logging on a fat client

Log management

Troubleshooting fat client related issues

 

ESU/ASU Management

Installation of ESUs or paper fixes

Implementation of POCs, if any, obtained from Oracle

Perform impact analysis

Identify and execute, pre and post installation tasks

Object promotion related to ESU

Package management related to ESU

 

Data Source Management and Object Configuration Mappings

Setup new data sources

Setup connection settings (for e.g. tnsnames.ora)

OCM configuration

 

 

 

 

Custom pathcode and environment

Creating custom pathcodes and environments

Defining and configuring custom data sources

OCM configuration and setup

Surface testing of the pathcode and environment

Assigning environment to roles and management of the same

Defining tablespaces and schemas

Defining process for environment refresh

Carrying out environment refresh/coordinating with DBAs

 

Job Queue Setups

Create and modify single and multithreaded job queues

Associating job queues to ports and servers

Hold and release job queues based on requirement

 

Printer Setups

Co-ordinate with network team/carry out printer setups on enterprise servers

Setup printer definitions in JDE

Defining and configuring default printer based on user/role/host/report

Testing printer setup

 

Infrastructure Setups

Admin ID setup on various nodes

Network access setup (or coordinating with network team)

Firewall openings for ports (or coordinating with network team)

Installation of mandatory softwares on different nodes

 

Monitoring Activities

Monitoring CPU, Disk I/O and memory usage on different nodes

Monitoring overall system health

Monitoring HTML, AIS, BSSV server instances

Monitoring various kernels

Monitoring database for resource extensive queries and table locks

 

Maintenance Activities

Service restarts for enterprise servers

Service restarts for web components like JAS, AIS and BSSV instances

Clearing stale logs for enterprise servers and web components

Disk space management on different nodes

Purging scheduler records, work center messages, etc.