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Job DescriptionThe Visa Rules, Compliance and Standards (RCS) team establishes operating principles and enforces common interoperable rules and standards for our products and services by which clients must operate their Visa programs within the ecosystem.
This is an individual contributor role, who will provide support to the RCS global leadership team to transform the Rules, Compliance and Standards program to design and document the strategy to achieve the future of RCS. Furthermore, they will partner with team members across RCS to manage the design and implementation of a portfolio of initiatives to support the transformation of RCS.
Core responsibilities include:
Support the creation of annual strategic plans and materials to support the RCS leadership team, and associated business integration plans
Lead creation of Power Point materials for various business updates such as: Townhalls, executive leadership presentations, partner and stakeholder updates, monthly OKR progress, etc.
Develop and maintain strategic roadmaps for all aspects of RCS operating model transformation, with guidance and input from senior leaders
Develop and maintain program initiative intake and tracking infrastructure, along with associated initiative progress tracking and status updates at various levels of the organization
Create and manage centralized RCS technology portfolio, including intake, prioritization, oversight of requirements development to align to future state and partnership with product partners through the end-to-end lifecycle
Define and manage a standardized and consistent process based on change management principles for the implementation of initiatives
Partner with business partners across RCS to support effective design and development of initiatives per standard project management principles
Excellent attention to detail in developing change initiative plans, leveraging RACI, business case, cost / benefit analysis, impact assessments, risk mitigation plans, and overall project management principles
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Basic Qualifications
•5 or more years of relevant work experience with a bachelor's degree or at
least 2 years of work experience with an Advanced degree (e.g. Masters, MBA,
JD, MD) or 0 years of work experience with a PhD
•Highly analytical and critical thinker with proven ability to leverage data to
conduct analysis to determine business case around issues which are often
complex in nature
•Strong interpersonal skills required to co-ordinate wider projects, delegate
tasks and influence others within job function and may provide guidance to
other RCS professionals
•The role works independently under limited supervision, works effectively
under pressure and shifting priorities, is proactive and resilient when dealing
with complex challenges in a matrixed environment.
•Experience gathering business requirements and translating needs into
successful deliverables
•Ability to set priorities and manage expectations, and work both as part of a
team and independently
•Strong analytical and communication (written and verbal) skills enabling one to
partner with and clearly articulate a portfolio of work across various regions
and stakeholders
•Respond resiliently to new or shifting priorities and challenges and urgent
requests with limited time
•Action orientated and be prepared to act responsibly with limited information
and apply sound business analysis to limit the downstream impact of
decisions
•Fully versed and experienced in MS Word, MS Excel, MS PowerPoint, MS
Outlook, and Jira for project management
Preferred Qualifications
•6 or more years of work experience with a bachelor's degree or 4 or more years
of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
or up to 3 years of relevant experience with a PhD
•Advanced experience in Jira, Wiki, Power BI, SharePoint and project
management and / or change management tools
•Visa experience or in-depth knowledge of the payment solutions industry is
highly desired – especially Card Payments, ACH or Push Payments and the
relevant network rules.
•Extensive experience with Visa, a Regulatory Body, a Card Membership
Organization or other Financial Industry body. Knowledge of the Visa Rules
highly desired
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.