Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Tough challenges? We know a thing or two about those. When you're on a mission to help people live healthier lives, the stakes couldn't be higher. As a Business Analyst Consultant, you will help rewrite the future of the health care system. You'll analyze data and deliver bold, business-savvy ideas to impact the lives of millions. Along with ground-breaking challenge, you'll have the support and resources of a Fortune 6 company. Join us.
 
The Enterprise Analytics & Automation Team is a transformation powerhouse across UHG businesses and aims to drive consumer centricity through innovation at scale. We achieve our mission through our team of dedicated experts in analytics, data science, intelligent process discovery, re-engineering and automation who work at zero distance across Optum and UHC. We garner relevant insights on current challenges faced by each business, predict trends, and deploy the most advanced and scalable solutions to achieve the healthcare quadruple aim: satisfied patients, clinician wellbeing, affordable health care, and high-quality outcomes.

The Automation Business Systems Analyst has a key role in designing automated solutions for existing business processes and supports redesigning processes in line with business requirements and the organization's digital strategy.

Primary Responsibilities:

Work with business partners to identify business need, project scope, perform feasibility analysis, and prioritize deliverables Define the need and primary objectives, develop and document business requirements to ensure clients' needs are captured and delivered (e.g. use case-based Business Requirements Documents with evidence demonstrating competence writing unique, code-able, testable business requirements; user stories Requirements Traceability Matrix) Collaborate with Developers, Quality Assurance Analysts, Architects, Business Partners and other Technology teams to ensure requirements and design are completely understood Assist in quality assurance and user acceptance testing by writing test scripts, executing test cases and documenting defects (e.g. test case development; active participation and oral communication through defect triaging, use of application lifecycle management tools through code promotion) Ensure that deliverables meet agreed-upon standards for quality and non-functional requirements, and that the products meet the stated business need Collaborate with a cross-functional team of designers, business analysts, developers, testers and others to build and execute against Product Roadmaps and Release Plans Own, prioritize, and maintain the Product Backlog, including definition of user stories and acceptance criteria, assess impact of defects including providing key input on decisions Communicate progress, status, risks and issues regularly with Automation Leadership, partners and stakeholders. Problem solve issues and provide timely responses and solutions Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

Graduation Degree 2+ years of experience creating and maintaining effective relationships in a professional environment 2+ years of experience with Health Care back office or front office Operations 2+ years of proficiency experience utilizing Microsoft Excel, Word, and PowerPoint 1+ years of experience gathering and working through business and/or technical requirements 1+ years of experience communicating with leadership

Preferred Qualifications:

Bachelor's Degree 2+ years of experience as a business analyst 2+ years of experience utilizing Microsoft Visio 1+ years of experience working on Automation or Project Redesign projects 1+ years of experience in the Software Development Lifecycle (SDLC), including Waterfall and Agile Methodologies 1+ years of experience with SQL 1+ years of experience with the following tools/applications: SAS, Tableau, Jira, Rally 1+ years of leadership presentation experience 1+ years of experience understanding of workflow-based logic and conceptualize it as an automated solution 1+ years of experience with AI/ML, Generative AI

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.