Bangalore, India
15 hours ago
Consultant - Change and Release Management

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Consultant - Change and Release Management
In this role, you will be responsible for coding, testing and delivering high quality deliverables, and should be willing to learn new technologies.
Responsibilities
• Collect and correlate Release change requests
• Provide approvals for changes impacting Investment Management
• Develop Release run-book and IM hygiene changes
• Manage Release deployments (schedule, execution)
• Coordinate application/infrastructure deployment activities
• Release reviews and risk assessments with Stakeholders
• Ensure Change Compliance (SLDC 3.0)
• Change and Release Metric Reporting – Change volumes, change success percentages, postmortem and etc.
• Govern post change incident sessions
• Oversight and governance of Vendor Change events
• Communication to Change Stakeholders – Execution Status
• Oversight of Business and Technical Change Checkouts
• Oversight of certificate renewals and hygiene password rotations
• Triage and Restoral – Change Incidents
• Service Improvement Initiatives – Deployment Automation, Standard Risk Assessments - Only if centralize team is approved
• Enterprise and Infrastructure “Change Advisory Board”
• Plan, Coordinate Investment impacting change events
• Participate “reconvene” efforts to identify change and release management gaps/opportunities


Qualifications we seek in you
Minimum Qualifications
• BE/B Tech/MCA
• Excellent written and verbal communication skills
• Basic understanding of Investment Management/financial services domain knowledge

Preferred Qualifications/ Skills
• App-Support, ITIL (Certified).
• DevOps / Agile Methodologies (Jira/Kanban).
• Cloud, Excellent communication (written/verbal) skills.
• SDLC understanding, Batch Processing.
• Analytic Tooling knowledge

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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