Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Consultant - Cisco ISE Engineer
In this role, Candidate is expected with a experience in core areas such as AAA (Authentication, Authorization, and Accounting), profiling, NAC (Network Access Control), and troubleshooting. The ideal candidate will have a strong background in the administration, upkeep, and upgrade of Cisco ISE solutions and deep understanding of network security concepts, AAA protocols, endpoint profiling, and network access control (NAC) technologies.
Responsibilities
Design and Implementation: Collaborate with infra and security teams to design, implement and customize Cisco ISE solutions, integrate third party solutions to bolster the security posture of the organization and to meet, security business and regulatory requirements.
AAA Configuration: Review and configure AAA (Authentication, Authorization, and Accounting) protocols such as RADIUS and TACACS on Cisco ISE for secure network access. Ensure to leverage industry best practices to reduce the attack surface areas.
Endpoint Profiling: Understand, develop, and maintain endpoint profiling policies to classify and manage devices accessing the network based on their characteristics.
Network Access Control (NAC): Deploy and manage NAC solutions using Cisco ISE to enforce security policies, monitor network access, and ensure compliance.
Policy Management: Define and manage access control policies, posture assessments, and identity-based access controls within Cisco ISE.
Integration and Collaboration: Collaborate with network, security, and IT teams to integrate Cisco ISE with other security solutions (SIEM and log management), identity providers, and network infrastructure components.
Troubleshooting and Support: Diagnose and resolve complex issues related to Cisco ISE configurations, authentication failures, load balancer, licensing, and network access problems.
Documentation and Training: Maintain comprehensive documentation of Cisco ISE configurations, policies, and procedures. Develop method and procedures in alignment with Change management best practices and provide training and knowledge transfer to varied teams.
Upgrade and Patch Management: Plan and execute upgrades, patches, and maintenance activities for Cisco ISE deployments to ensure system stability and security. Escalate and troubleshoot along with Cisco TAC for identified bugs and potential work arounds.
Integration and Collaboration: Collaborate with network engineers, security teams, and IT stakeholders to integrate Cisco ISE with other security solutions, applications, and network infrastructure components.
Automation: Brainstorm and identity levers for automating mundane operational tasks and provide insights on how to better leverage new product features to improve security and adoption the platform.
Qualifications we seek in you
Minimum Qualifications / Skills
Bachelor’s degree in IS, Computer Science, MIS Management, or related field, or equivalent combination of education and experience required.
Experience in Network Security required.
Experience maintaining networks using multiple technologies such as firewall technologies, wireless technologies, vpn, content filtering, web application firewalls, network routers and switches is required.
Networking Administration experience required.
Strong knowledge of AAA protocols (RADUS, TACACS ), endpoint profiling, and NAC concepts.
Experience with scripting languages (Python, PowerShell) for automation and customization of Cisco ISE is a plus.
Preferred Qualifications/ Skills
Very good written and presentation / verbal communication skills with experience of customer interfacing role.
In-depth requirement understanding skills with good analytical and problem-solving ability, interpersonal efficiency, and positive attitude.
Good ITIL knowledge
Flexible to work for 24x7 process.
Excellent Communication and interpersonal Skills
Ability to prepare Dashboards and Reports
Experience of working independently as a team player
Should have a proactive work approach and ability to think out of the box.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.