Pune, Maharashtra, India
4 hours ago
Consultant - Dgtl. Trnf. - Pune - Magarpatta - REF39413Y_202455180

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Well versed in Lean Six Sigma Methodology, leading improvement projects, Business Process Re-engineering, Data and Analytics, New Technology, Target Operating Model redesign, Intelligent Automation, AI & NLP Client Facing role, A Lean Six Sigma Black Belt possesses a thorough understanding of all aspects within the phases of D-M-A-I-C. Insurance Background, Change management, project management, with strong digital consulting experience, ability to work with cross functional capability teamsExposure to Design Thinking (with elements such as Customer Journey Mapping, EDIPT methodology, Persona creation and customer interviews, co-creation facilitation, rapid prototyping, Mural software etc)Highly creative, analytical and solution driven individuals with experience in Insurance/Healthcare and technology to build innovative products and solutions to address the needs in Insurance/HealthcareStrong exposure to digital transformation embedded with Intelligent AutomationShould possess excellent data analysis skills.¿Excellent knowledge of Excel, Word, Power point & Minitab. ¿Should have hands on experience in usage of Quality methodologies and techniques.The Black Belt shall function as a change agent in the relevant business area and shall be responsible for¿Driving quality deployment in the vertical ¿Driving customer/Business metric Impact Projects¿Driving Six Sigma and Lean Deployment¿Driving QNS for the aligned area ¿Contribute and present in client/customer reviews/meetingsParticipate in management reviews¿Driving Continuous Improvement projects¿Initiate and best practice sharing across the team ¿Driving people development by aligning to the Quality DNA program¿Driving culture of data based decision making¿Adherence and completion of WNS Quality Role Roadmap requirements.- Help build and capture new market opportunities in Insurance/Healthcare through product developments or partnerships while ensuring strategic value to the business - Managing all aspects of the projects - identifying, solutioning, developing and execution and ensuring the successful achievement of timelines and budgets - Creating various approaches, negotiating and fostering relationships with internal and external partners - Developing new business approaches and technologies across departments and clients - Create business cases, make recommendations regarding benefits, financials, risks, contractual requirements and the long-term sustainability of initiatives - Complex change management through collaborating and influencing

Qualifications

Graduate Lean Six Sigma

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