As a Business Analyst for Finastra Essence, you'll be the bridge between the world of business and the power of technology. You'll translate customer needs and market trends into actionable insights, shaping the future of our open platform and its impact on the financial landscape. Responsibilities: • Conduct thorough market research and analyze customer feedback to understand their pain points, aspirations, and evolving needs within the financial services domain. • Collaborate with product owners and engineers to define functional and technical requirements for new features and enhancements, ensuring they solve real problems and deliver tangible value. • Bridge the gap between business and technical teams by translating complex concepts into clear, concise communication that resonates with both audiences. • Develop user stories, wireframes, and other artifacts to meticulously document requirements, processes, and workflows for seamless development and implementation. • Analyze data and usage patterns to identify areas for improvement, suggesting optimization strategies and crafting compelling user guides and training materials. Qualifications: • 10+ years of experience as a Business Analyst, preferably within FinTech or financial services. • Excellent understanding of Retail Banking • Proven ability to gather, analyze, and interpret data to identify actionable insights. • Strong understanding of agile methodologies and experience working in cross-functional teams. • Excellent communication, collaboration, and interpersonal skills. • A knack for storytelling and presenting complex information in an engaging and digestible manner. • Proficiency in business analysis tools and methodologies (UML, BPMN, etc.). Bonus points: • Familiarity with the Finastra product portfolio, particularly Essence and its functionalities. • Experience working with open platform ecosystems and APIs. • Passion for the future of finance and the potential of technology to transform the industry.