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We are currently seeking an experienced professional to join our team in the role of Cybersecurity Analysis

Business: Cybersecurity

Principal responsibilities

• Serve as Security Engineer supporting technical operations for critical cybersecurity technologies.

• Provide end to end administration and production support for cybersecurity tools under Endpoint security, Data Security, Network security, Application Security and SIEM/SOAR.

• Analyze, investigate, remediate cybersecurity application incidents in operational/production environment.

• Automate repeated and operational tasks through programming (Perl, Python, PHP, Bash, or PowerShell) or other interfaces.

• Setup monitoring and event management for cyber security products to help manage availability, reliability, and performance.

• Perform cybersecurity application installation, upgrades, product hygiene and maintenance.

• Operate in accordance with ITIL processes such as Change Management process, Incident Management and Problem Management

• Lead product support transitions on both technical and process front.

• Identify operational gaps and drive continual service improvement plans for existing processes.

• Build tool knowledgebase and establish/enhance Standard Operation Procedures (SOP)

• Work with minimal supervision and conduct activities as a collaborative partner to Cyber Security as well as other lines of business (LOBs)

• Develop and produce operational metrics such as Change success rate, tool uptime report, Incident ticket volume etc.

• The role demands weekend support on rotation through active/passive on calls.