Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

Business: WPB Technology

Principal responsibilities

We are continually improving our customer facing digital products, from mobile banking to credit card applications. As part of that built an entirely new platform to host and run all of this, making sure we have the highest levels of quality and customer satisfaction and you can help bring this to life. The successful candidate will be part of a globally diverse monitoring tooling team that provides support around the clock to a large internal customer base. The candidate will be required to bolster the support duties for the monitoring tools currently provided, namely AppDynamics, Splunk and Datadog.Our Splunk environments are managed within both on-prem and AWS environments. As such, the successful candidate should be familiar within an AWS console, have demonstrable experience supporting such an environment and ideally terraform experience for deploying and managing such an environment in an automated manner.Within all of our tools there is a requirement for the candidate to support the full system engineering life-cycle, including requirements analysis, design, development, integration, test, documentation, implementation following defined best practices and operational workflows for both on-premise and AWS infrastructure.The candidate will be required to interact with end users to gather requirements to on-board new data sources and applications into all relevant monitoring tools, analysing the application configuration data for anomalies / trends, building dashboards and general support enquiries. The candidate should be familiar within a Linux environment as well as editing and maintaining configuration files associated to the supporting tooling.You have the chance to be part of this migration to the cloud helping to design and deliver solutions within a complex and interesting financial enterprise environment. Your responsibilities will range from being a technical innovator, a subject matter expert, a mentor guide, a consultant and a trouble-shooter.

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Consultant Specialist

Business: WPB Technology

Principal responsibilities

We are continually improving our customer facing digital products, from mobile banking to credit card applications. As part of that built an entirely new platform to host and run all of this, making sure we have the highest levels of quality and customer satisfaction and you can help bring this to life. The successful candidate will be part of a globally diverse monitoring tooling team that provides support around the clock to a large internal customer base. The candidate will be required to bolster the support duties for the monitoring tools currently provided, namely AppDynamics, Splunk and Datadog.Our Splunk environments are managed within both on-prem and AWS environments. As such, the successful candidate should be familiar within an AWS console, have demonstrable experience supporting such an environment and ideally terraform experience for deploying and managing such an environment in an automated manner.Within all of our tools there is a requirement for the candidate to support the full system engineering life-cycle, including requirements analysis, design, development, integration, test, documentation, implementation following defined best practices and operational workflows for both on-premise and AWS infrastructure.The candidate will be required to interact with end users to gather requirements to on-board new data sources and applications into all relevant monitoring tools, analysing the application configuration data for anomalies / trends, building dashboards and general support enquiries. The candidate should be familiar within a Linux environment as well as editing and maintaining configuration files associated to the supporting tooling.You have the chance to be part of this migration to the cloud helping to design and deliver solutions within a complex and interesting financial enterprise environment. Your responsibilities will range from being a technical innovator, a subject matter expert, a mentor guide, a consultant and a trouble-shooter.Essential Technical Skills:AWSTerraformGithubScripting (Python / Bash etc.)Desirable Technical Skills:SplunkAppDynamicsDataDogCICD PipelinesOther skills:Fluency in written and spoken English and be comfortable working in a multi-cultured/global environment.Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and driveAbility to debug, optimise code, and automate routine tasksKnowledge of automation, orchestration, and monitoring toolsHave experience supporting and building services in the public cloud (ideally AWS)Experience developing Continuous Integration/Continuous Deployment pipelines across multiple technology stacksExperience in highly available, highly scalable architecturesAbility to Influence and champion new ideas and methodsExperience in build and configuration managementGreat communication - convey your thoughts, ideas and opinions clearly and concisely face-to-face or virtually to all levels up and down streamAnd equally important - you listen and reflect back what others communicate to you Be flexible under pressureBe comfortable working within an agile, multidisciplinary team.Strong analytical and problem-solving skills, ask ‘why’, be inquisitive.Excellent organisational skillsAbility to communicate with non-technical peopleBe comfortable following Scrum methodology and working within an agile, multidisciplinary team.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued By HSBC Software Development (GuangDong) Limited

Essential Technical Skills:AWSTerraformGithubScripting (Python / Bash etc.)Desirable Technical Skills:SplunkAppDynamicsDataDogCICD PipelinesOther skills:Fluency in written and spoken English and be comfortable working in a multi-cultured/global environment.Systematic problem-solving approach, coupled with excellent communication skills and a sense of ownership and driveAbility to debug, optimise code, and automate routine tasksKnowledge of automation, orchestration, and monitoring toolsHave experience supporting and building services in the public cloud (ideally AWS)Experience developing Continuous Integration/Continuous Deployment pipelines across multiple technology stacksExperience in highly available, highly scalable architecturesAbility to Influence and champion new ideas and methodsExperience in build and configuration managementGreat communication - convey your thoughts, ideas and opinions clearly and concisely face-to-face or virtually to all levels up and down streamAnd equally important - you listen and reflect back what others communicate to you Be flexible under pressureBe comfortable working within an agile, multidisciplinary team.Strong analytical and problem-solving skills, ask ‘why’, be inquisitive.Excellent organisational skillsAbility to communicate with non-technical peopleBe comfortable following Scrum methodology and working within an agile, multidisciplinary team.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued By HSBC Software Development (GuangDong) Limited