You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

American Express is a leading issuer of commercial card and expense management solutions, serving more than 60% of the Fortune 500 companies. Through its Global Commercial Services (GCS) group, American Express provides Travel and Entertainment (T&E), B2B and other expense management services to these global organisations, as well as tens of thousands of mid-sized organisations worldwide in over 200 countries.

Our global client management team, known as the Global Client Group (GCG), is a group of highly skilled client management professionals responsible for managing American Express’ relationships with over 180 of our most prestigious Global Commercial Services clients.

We are looking for an exceptional Consulting Analyst to join our team in Japan.

How will you make an impact in this role?

Roles and responsibilities:

The role of Consulting Analyst in GCG is to support the client management team, who lead and develop the global commercial card portfolio of some of our largest global and strategically important commercial clients, with a presence in Japan and the Asia Pacific (APAC) region. The individual will be responsible for analytics, insights, and recommending client solutions to our Global Client Group, Multinational (MNC), and Large Market (LM) clients to drive program expansions, retentions, accelerate new acquisitions, and provide differentiated value by delivering Consulting engagements. Support Client Managers and Acquisition colleagues from GCG, MNC, Global Business Development (GBD), and LM to drive program expansions, retentions, accelerate new acquisitions, and provide differentiated value by delivering Consulting engagements Prepare and deliver high quality client presentations, internal executive updates, consulting case studies, and field enablement materials Play a significant role in sharing and developing Thought Leadership and investigating emerging trends in the financial services and travel industry

Minimum qualifications:

Strong analytical and problem-solving abilities to generate insights, evaluate alternatives, and recommend client solutions  Ability to identify client needs and recommend appropriate solutions for the customer to drive growth and retention The ability to understand business goals, American Express systems, GCS platforms, and cross functional processes across the globe Ability to understand American Express’ Commercial Card products and solutions Drive the research, creation, and implementation of new tools and solutions to support client needs Passion for innovative solutions and process improvement with demonstrated experience Strong project management and analytical skills with the ability to support projects on a global scale across the GCS team Ability to analyse and manipulate large volumes of data and draw out actionable insights Comfortable with managing a high-volume workload and multiple projects in parallel  Ability to build strong relationships across the Blue Box to highlight the value of Consulting  Strong collaborator, but can work independently and proactively Strong PC skills (Excel, Word, PowerPoint, Visio) and the ability to deliver MI reporting to support the GCG/LM/GBD Directors as requested Must have least business level fluency in both Japanese/English (written and oral)

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counselling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.