We deliver Oracle Cloud solutions with speed, efficiency and predictability based on our vast experience of more than 2 500 successful Cloud implementations in EMEA. Over 5,500 consultants across EMEA & JAPAC are passionately dedicated to ensuring Oracle Cloud success through our unparalleled experience and extensive global network. The One Oracle approach helps our clients in reducing risk and improving their return on investment. We look at our clients’ business holistically to ensure business outcomes and empower continuous innovation.
RESPONSIBILITIES
Oversee all project deliveries for one or more nominated accounts within the Consulting Program portfolio.
Support Project Managers in planning and consistently delivering handled services projects on time and within budget.
Design, implement, and educate on standard Program Management processes aligned with Consulting scope.
Standardize reporting and business processes aligned with Consulting Initiatives.
Provide program leadership throughout all project lifecycle phases. Identify resource needs and communicate personnel requests.
Anticipate and proactively resolve project issues internally and with customers.
Collaborate with Cloud Operations to ensure successful transition from delivery to day-two operations. Continuously enhance customer satisfaction, delivery times, and service levels while reducing costs. Excel in planning, execution, and communication.
Foster an environment conducive to innovation, high productivity, quality, and customer service.
Leads Program deliverables throughout installation project including milestones and project schedule. Develops and maintains consistent standards for project delivery. Reviews project proposals. Confers with implementation team, management or account management to locate the appropriate parties to provide technical advice. Creates and communicates status reporting for both internal and external purposes. Leads project closure and handoff to Account Manager and Help Desk.
As PMO Program director handles review of regional projects evaluating financials, cloud consumption and AI.
Career Level - IC4