Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset encourages each of us to lean in and learn what matters most to our customers, to create the foundational knowledge that enables us to make customer-first decisions in everything we do. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us achieve our mission.
The Microsoft Federal organization was established to address the unique mission, legal/regulatory requirements, and procurement rules and processes of the United States Government (USG). Microsoft Federal is committed to ensuring its resources – including appropriately qualified, experienced, and certified personnel (with necessary security clearances or otherwise) are available as needed to meet USG evolving needs. To that end, Microsoft embraces, as a mission-critical philosophy, flexibility in the recruiting, hiring, and workforce assignment of Microsoft Federal personnel. Microsoft Federal personnel can expect to serve in various roles in the Microsoft Federal organization during the course of their career to meet evolving USG needs, regardless of segment – Civilian, Defense, or intelligence community.
Project Managers (PJMs) in the Federal Industry Solutions Delivery (ISD) business are responsible and accountable for successful project outcomes and exceptional customer satisfaction with a focus on highly effective delivery. As a Consulting Project Manager in ISD, you will perform the following areas of responsibility to the highest level:
Engage with customer stakeholders to develop partnerships, leveraging broad technical and management expertise.Drive customer satisfaction by engaging with customers stakeholders in a positive manner, reviewing and analyzing customer feedback, and leveraging trusted relationships with key internal resources to act as the voice of the customer.Adhere to project compliance standards and requirements of the contract and accommodates customer compliance standards.Drive project initiation for projects of medium complexity by delivering a workstream within a larger project/program.Facilitate contracting process for partner resources by briefing partners, coordinating partner candidate interviews, and identifying and acclimating partner resources to the team.Develop detailed project management plan to drive predictable delivery for projects of medium complexity or supports senior colleagues in projects of high complexity.Provide review of defined metrics, proactively monitors and tracks risks, ensures timely completion and quality of deliverables, and manages stakeholder communications.Drive timely project closure by ensuring completion of project sign off tasks.Apply advanced knowledge across project management principle areas.Contribute at local team-wide level to share knowledge and support othersServe as a mentor to colleagues to grow identified skill gapsParticipate in cross-border mentoring and peer alignment to share lessons learned on challenging projects.