Mexico City, CDMX, Mexico
14 hours ago
Consulting Systems Engineer

Responsibilities:

Support sales activities in Latin America as a strategic and high-level regional technical resource for strategic pre-sales engagements and critical opportunities.  Conduct technical meetings with customers and resellers to highlight our products and solutions. Provide pre-sales technical support to Fortinet field engineers, Fortinet resellers, and distributors to positively influence sales within Latin America. Assist Fortinet field engineers in performing technical design of customer security solutions. Recommend the best technical solution for a given scenario to provide quality products and services to Fortinet’s customers. Act as a subject-matter expert in pre-sales design reviews regarding his/her product specialization and serve as an authoritative consultant to Field Systems Engineers by providing technical guidance and leadership. Participate with SE peers to help design secure IP networks, utilizing and leveraging all aspects of Fortinet’s product line to create superior solutions in competitive environments. Provide training to System Engineers at various events worldwide and mentor SE specialists within Virtual Teams. Serve as Virtual Team Leader and act as a voice representing the Sales Organization from a technical perspective at various meetings and committees. Work closely with Product Management and Engineering to help identify, qualify, and develop features critical to Fortinet’s success. Write whitepapers, tech notes, and other high-level technical documentation as required. Create technical documents that can help the partner base perform better/quicker/ demonstration demos to effectively show Fortinet’s product strengths. Create/Modify/translate presentations as needed to deliver Fortinet’s message to any audience effectively. Be part of the internal engineering communities (Tech Teams, Mailing lists) and assist others within or outside the region to make Fortinet more successful. Be part of a distributed team of people that shares workload and assignments. A strong sense of teamwork is required. Take internal training as needed (including self-training modules) to keep product knowledge as high as possible and be an expert resource for resellers, partners, distributors, and other peers. Comply with activity reports and ensure timely communication to the CSE Manager / CSE Director. 

 

Requirements (Knowledge, Skills & Abilities)

 

Education:

Bachelor’s degree in computer science, Information Systems, or equivalent. Fortinet CFX, CISPP, CISM, and other security certifications are highly desirable. Spanish and English B2 level required, Portuguese highly desirable.

Technical Knowledge

Networking and Security knowledge: Solid understanding of networking and security solutions and on-premises or cloud-based architectures, Web and email applications, security, and auditing environments. Experience with network infrastructure technologies and solutions, Routing, Switching, NGFW, data center/cloud computing architectures, and understanding of technology components interaction at each layer of the OSI model. Detailed understanding of Web Protocols (HTTP, HTTPS) and transport layer encryption technologies (TLS, SSL). Email Security: Deep understanding of email protocols and technologies such as SMTP, POP3, IMAP, DKIM, DMARC, and SPF. Deep knowledge in Information security technologies, including Email Security, DLP, and Sandboxing. Proficiency with email security solutions, including but not limited to FortiMail, Proofpoint, Mimecast, or Cisco Email Security. Experience with email encryption standards and technologies. Knowledge of phishing and spam filtering techniques. Familiarity with email gateway architecture and cloud-based email security

 

Load Balancing and Application Delivery: Strong knowledge of Load Balancing/Application Delivery Controllers, Proxies, Caching, CDN, Compression, Network & Application DDoS, and Web Application Firewall. Experience with Application delivery solutions such as application load balancers, WAN optimization, SSL offloading, and Geographical load balancing. FortiADC experience is a plus. Application and API Security: Experience with one or more of the following: L4/L7 Denial of Service threats, application security trends, application-layer authentication and authorization technologies, automated threat detection, and mitigation, and API Security concepts. Familiarity with API Gateways such as Apigee, MuleSoft, Nginx, etc., and their role in API Management. Knowledge of vendors and products including Akamai, Cisco, Citrix NetScaler, Checkpoint, F5, Imperva, Palo Alto Networks, Radware FortiWeb experience and/or knowledge is a plus

Other required abilities & skills 

Good knowledge and understanding of Public Cloud environments such as AWS, Microsoft Azure, and Google Cloud Platform (desirable). Excellent written and verbal communication, listening, negotiation, and presentation skills in English/Spanish (Portuguese is a plus). Capable of delivering product and technology presentations to technical and business audiences.  Outstanding consultative skills. Ability to interpret the specific customer environment and security needs and articulate the best technical solution. Outstanding project management and documentation skills. Ability to design and follow work plans for complex activities and by following good documentation practices. Ability to work effectively, add value as a team member, and collaborate with various teams such as engineering, sales, product management, and customer support. Ability to mentor other sales engineers and take leadership. Ability to eventually travel on short notice.
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