Dubai Media City, Dubai, United Arab Emirates
5 days ago
Consumer Offers Manager

Position Summary

This position is responsible for developing and overseeing consumer offers around affordability (trade-in, financing, residual value-centric propositions) across the MENA region. This role will be critical in supporting Samsung’s sell-out platform strategy, to deliver relevant and innovative consumer propositions across the Mobile portfolio. The role is a newly created function that will work directly with internal management, local sales teams, channel partners, trade-in vendors, and financial partners. You will be the internal evangelist of sell-out platforms to successfully deliver programs promptly via lobbying and support of internal stakeholders.

Role and Responsibilities

Develop and execute new partnerships to enhance Sell Out Platforms for SamsungAnalyze sales data, market trends, and consumer behavior to identify key performance indicatorsAnalysis of market trends, marketing, and promotional activities for competition to support our plansWork with sales and product teams to discover and deploy affordability solutionsIdentify opportunities to resell refurbished devices across MENADesign programs and initiatives to drive attach rateEstablish connections with banks and NBFIsEvaluate and implement residual-value-based propositions, inclusive of refurbishment offeringsInfluence key stakeholders across the organization to drive business objectivesResponding to ad-hoc requests from the MENA & Suwon Office & communicate effectively with local stakeholders

Skills and Qualifications

Requires 8+ years of working experience related to consumer finance proposition development role, and a Bachelor's degree; or 6 years and a Master's degree; or a PhD with 3 yearsProficiency to read, understand and optimize P&Ls and price buildsStrong analytical skills and the ability to translate sales data into actionable insightsData visualization — Capable of assessing, analysing, and presenting data, trends, and sales potential/challengesExperience in the MENA region including Turkiye & Israel with Trade-In partners, and affordability programsCapable of analyzing promotional effectiveness & impact on salesExcellent communication and interpersonal skills (Internally and Externally)Understanding smartphone lifecycle management is considered a plus for the roleKnowledge of payment schemes, banking, and experience in affordability solutionsProficiency in Excel, PowerPoint, and Power BI is a plusAn analytical mind and inclination for problem-solving and attention to detail and accuracyPlanning/organizing—the individual prioritizes and plans work activities and uses time efficiently

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