Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

In Wealth and Personal Banking, we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help ourcustomers to take care of their day-to-day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of openingup a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our keyareas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking, Insurance, and Chief Operating Office.

We are currently seeking an ambitious individual to join our Wealth and Personal Banking team in the role of Contact Centre Service Sales Representative 1, working together with colleagues to define, manage and achieve divisional business targets.

Key Responsibilities:

Performing outbound calls to existing HSBC customers by cross selling various financial products.Using appropriate sales tools scripts to enhance product knowledge as well as to generate sales and customer interest over the phone.Maintaining high service standards by ensuring that customers’ needs and being met besides recommending appropriate financial solutions.Following through on the customers’ requests and convince the customers to take up the products based on their needs while maintaining the customer experience.Adhere to company’s call guide policies to ensure that call quality is up to the bank’s standard.