Winnemucca, NV, 89445, USA
3 days ago
Contact Representative
Summary Explore a new career with the BLM - where our people are our greatest natural resource. This position is located in Winnemucca, Nevada. Information about Winnemucca, NV and the surrounding area can be found at City of Winnemucca. We expect to fill one vacancy at this time; however, additional positions may be filled from this announcement if they become available. Responsibilities Stay abreast of all changes in laws and regulations affecting public lands and explains these changes to members of the public. Provide specific direction to customers on filing requirements, including date and eligibility requirements, for various land and mineral uses. Provide information to members of the public on types of recreational opportunities available on BLM and other agency lands as well as related recreational opportunities available in the are Sell documents, maps, books, copies of records, National Park Passes and other similar materials. Is designated as cashier/collections officer. Prepare letters, memos, and reports and makes entries into automated systems from handwritten notes. Review initial documents being filed for adherence to the filing requirements, examines the appropriate land status records to determine allowable uses, and assists with processing of payment and filing of legal documents. Requirements Conditions of Employment Qualifications In order to be rated as qualified for this position, we must be able to determine that you meet the qualification requirements - please be sure to include this information in your resume. No assumptions will be made about your experience. At the GS-05 Level: One (1) year of specialized experience equivalent to the next lower grade level (GS-04) in the federal service. Specialized experience is further defined as experience in accomplishing routine support tasks in a busy office environment, providing routine information to the public and internal customers by phone, email, and in person, preparing written correspondence using automations systems, maintaining files and related materials OR completed 4 years of education above high school in any field for which high school graduation or the equivalent is the prerequisite OR an equivalent combination of the experience and education described above. At the GS-06 Level: One (1) year of specialized experience, equivalent to GS-5 in the Federal service. Specialized experience is further defined as: experience that includes answering internal and external inquiries for complex and detailed information; preparing written correspondence with complex subject matter; providing on-the-job training and user assistance to employees and the general public; researching laws, regulations and organizational policies; and maintaining sensitive information, records and files. Combination of Education and Experience: You may meet qualifications requirement for this position with an equivalent combination of specialized experience and appropriate undergraduate/graduate education. Undergraduate/graduate level education must demonstrate the knowledge, skills, and abilities necessary to do the work of this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. You must meet all qualification requirements within 30 days of the closing date of the announcement. Federal employees in the competitive service are also subject to the Time-In-Grade requirement in accordance with 5 CFR 300.604. If you are a current Federal employee in the General Schedule (GS) pay plan and applying for a promotion opportunity, you must have completed a minimum of 52 weeks at the next lower grade level. Physical Demands: The work involves sitting and standing, typically in a public room environment. Moderate lifting of plats and public information documents may be required. Work Environment: Work is performed in an office building that requires safety precautions. Education This position falls under the Contact Representative Series, 0962 Individual Occupational Requirements (IOR). This position allows for education to be substituted for specialized experience (see qualification section for education requirements). If using education to qualify - You MUST submit a copy of ALL your college transcripts or a list of ALL college courses that include hours and grades from an accredited U.S. college/university. Upon selection, official transcripts must be received prior to appointment. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. All selections and tentative offers of selection are contingent upon submission and verification of 'official' transcripts. Additional Information DOI uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit E-Verify Career Transition Assistance Plan (CTAP)/lnteragency Career Transition Assistance Program (ICTAP): These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well qualified for the position with a score of 90 or above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information: CTAP or ICTAP Males born after 12/31/59 must be registered for Selective Service Travel and relocation expenses will not be paid by the Department of the Interior. Any travel, transportation and relocation expenses associated with reporting for duty in this position will be the responsibility of the selected employee. The official worksite for the selectee is the duty station identified in this vacancy announcement. The selectee will typically report to this duty location on a regular and recurring weekly basis. The selectee may be allowed to telework with supervisor approval. This announcement is being advertised concurrently under number NV-DEU-25-12644751-DPG, for status candidates and special hiring authority eligible. You must apply to each announcement separately if you wish to be considered under both recruitment methods. Certain incentives (such as Recruitment, Relocation or Student Loan Repayment) may be authorized to eligible selectees. If eligible and qualified, you may be offered a recruitment or relocation incentive. The decision to offer an incentive will be made on a case-by-case basis and is neither promised nor guaranteed. For information visit: Recruitment Incentive or Relocation Incentive or Student Loan Repayment. This position is considered a career ladder opportunity, with a full performance level of GS-06. If selected at a lower grade level, you may be non-competitively promoted to the next grade level at the discretion of your supervisor and is contingent upon meeting regulatory and legal requirements for promotion, satisfactory performance, and the availability of higher-level work. Promotion is not guaranteed, and no promise of promotion is implied.
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