About the role: We are looking for motivated Content Coordinators (CC) who will be responsible for the production of assessment-related content for a range of subjects in our General Qualifications portfolio. Reporting to the relevant Assessment Content Operations Manager, the CC works as part of a team, where the collective aim is to deliver a professional and customer-focused service.  

Our team: Pearson Schools Qualifications - Assessment division combines excellence in assessment with outstanding customer experience. The Assessment division has end-to-end responsibility for delivering on-time, accurate results of high-stakes UK and international qualifications to our learners and first-class customer service to all our customers. The Content team is accountable for the accurate delivery of our secure high-stakes UK and international assessment instruments as well as non-secure content. 

Our Purpose - Add Life to a Lifetime of Learning

 

As a Content Coordinator, you’ll be responsible for:

Providing timely escalations to management regarding production schedules and adherence to process. Self-manage training initiatives and guidance from superiors as needed. Meeting deadlines while following regulatory frameworks and process-driven environments. Collaborating within other content teams and across broader Assessment teams. Adapting to changes in qualifications, technologies, and work methodologies, while managing tasks across multiple examination series and varied qualification types.

To be successful in this role, you will ideally have: 

Customer-Focused Service. Commitment to providing exceptional service, ensuring needs are met efficiently and effectively.  Strong Communication skills. Capable of conveying messages persuasively and effectively to stakeholders. Team Collaborator. Works collaboratively within teams to attain shared goals, promoting a supportive and cohesive working environment.  Adaptability. Ability to thrive in dynamic environments, capable of delivering results amidst evolving priorities.  Innovative Problem-Solver. Follows a creative approach to work effectively in addressing challenges for self and team development. 

Working Conditions: 

Limited Term for 9 months Hybrid Setup Equipment provided (Laptop and Headset) Schedule: Monday to Friday Weekend work is required at busy times throughout the year with time off in lieu/paid overtime available.

Flexible working: We are committed to hybrid working practices and has adopted flexible remote and virtual working. Where possible our employees can choose to manage their attendance to the office more flexibly.

If you are as passionate as we are about changing lives through learning, then help us to learn more about you and why you want to work with Pearson. Click ‘Apply Now’ to create