Content Designer
Sage
At Sage, content designers play a critical role in delivering an outstanding end-to-end user experience. They are passionate about creating clear, compelling content in our software that provides customers with the information they need, when they need it, and in a format they expect.
Our content designers are part of multidisciplinary, Agile product teams, working closely with UX designers, product managers, solution designers, engineering and quality assurance, as well as other teams such as customer support and learning services.
We are looking for a Content Designer to create, update and review content across 1-2 products in our Small Business segment.
This is a hybrid role – three days per week in our Newcastle office.
In this role, you will:
• Create accessible, high-quality, accurate in-app microcopy for 1-2 products.
• Design content that is clear and simple, focused on success and positive user outcomes for all levels of expertise from first-time users to experts.
• Collaborate with UX designers to create prototypes and design user interfaces for releases.
• Build relationships with stakeholders to understand business requirements and to share content design strategies.
• Work with and support user researchers, analysing and iterating content based on data and usability findings.
• Participate in quality assurance procedures to ensure content is accurate and effective before products or features are released.
• Write with an understanding of localisation and translation, collaborating with translators on user-facing content.
• Adhere and contribute to the Sage Style Guide, content and design patterns, and the XD Content Design Community of Practice.
We offer the opportunity to:
• Enhance your skills by creating compelling content for Sage’s products reaching a global audience of users.
• Work in cross-functional teams with people who are experts in their fields.
• Progress your self-development with dedicated learning days and opportunities to attend or participate in conferences and meetups.
• Make a difference in our communities with annual volunteer days
Our content designers are part of multidisciplinary, Agile product teams, working closely with UX designers, product managers, solution designers, engineering and quality assurance, as well as other teams such as customer support and learning services.
We are looking for a Content Designer to create, update and review content across 1-2 products in our Small Business segment.
This is a hybrid role – three days per week in our Newcastle office.
In this role, you will:
• Create accessible, high-quality, accurate in-app microcopy for 1-2 products.
• Design content that is clear and simple, focused on success and positive user outcomes for all levels of expertise from first-time users to experts.
• Collaborate with UX designers to create prototypes and design user interfaces for releases.
• Build relationships with stakeholders to understand business requirements and to share content design strategies.
• Work with and support user researchers, analysing and iterating content based on data and usability findings.
• Participate in quality assurance procedures to ensure content is accurate and effective before products or features are released.
• Write with an understanding of localisation and translation, collaborating with translators on user-facing content.
• Adhere and contribute to the Sage Style Guide, content and design patterns, and the XD Content Design Community of Practice.
We offer the opportunity to:
• Enhance your skills by creating compelling content for Sage’s products reaching a global audience of users.
• Work in cross-functional teams with people who are experts in their fields.
• Progress your self-development with dedicated learning days and opportunities to attend or participate in conferences and meetups.
• Make a difference in our communities with annual volunteer days
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