If you're a Content Designer who thrives in a collaborative environment and cares about creating user-centred digital services, we want to hear from you. Become part of a growing team of designers and researchers working with a range of UK government clients on projects that have real-world impact.
CGI was recognised in the Sunday Times Best Places to Work List 2024 and has been named one of the World’s Best Employers by Forbes magazine. We offer a competitive salary, excellent pension, private healthcare, plus a share scheme (3.5% + 3.5% matching) which makes you a member not just an employee.
We are committed to inclusivity, building a genuinely diverse community of tech talent and inspiring everyone to pursue careers in our sector, including our Armed Forces, and are proud to hold a Gold Award in recognition of our support of the Armed Forces Corporate Covenant. Join us and you’ll be part of an open, friendly community of experts. We’ll train and support you in taking your career wherever you want it to go.
We are happy to discuss remote or hybrid working and welcome applications from across the UK. You may need to travel occasionally within the UK as needed. All applicants must hold or be prepared to undergo National Security Vetting (NSV) to Security Check (SC) level as a minimum.
As a Content Designer at CGI, you'll play a critical role in creating user-centred information for important government services. Your expertise will ensure that the information provided to users is clear, concise and relevant, making government services accessible and simple to use.
Key duties include:
• Developing and implementing content that meets user needs
• Creating, editing and managing high-quality content for digital services, ensuring consistency and adherence to the GOV.UK style guide, design principles and WCAG 2.2 AA
• Conducting content audits and gap analyses to identify areas for improvement
• Understanding how to test content with users to gather feedback and iterate based on findings
• Collaborating with other user-centred design disciplines to create effective government services
• Supporting user research and usability testing activities
• Understanding users' needs and behaviours, analysing evidence and translating user stories into content that meets their needs
• Working to the government service manual and agile delivery phases
• Proven experience in content design
• Working knowledge of the GOV.UK style guide and design principles
• Experience working with government publishing tools or content management systems (CMS)
• Good written and verbal communication skills
• Ability to analyse and understand complex information, presenting it in a clear and simplified manner
• Experience analysing user research to inform content design decisions
• Collaborative and comfortable working in the open and receiving critique
• Proactive and able to work both independently and as part of a team
• Influencing and communication skills with the ability to advocate successfully for users
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Together, as owners, let’s turn meaningful insights into action.
Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…
You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.
Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.
You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.
Come join our team—one of the largest IT and business consulting services firms in the world.