#Bethedifference

If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day. We’re innovators with impact. We provide expert software & information solutions that the world’s leading professionals rely on, in the moments that matter most.

You’ll be supported by collaborative colleagues who share a purpose. We are 21,000 people unique in our dreams, life stories, abilities, and passions who come together every day with one ambition: to make a difference.​

We do our best work together, connecting to create new innovations with impact.

Job Description

As a Content Management Analyst you are responsible for the maintenance and development of ICS’ insurance regulatory categorization and enhancement of compliance products and services.

Responsibilities

Assists in managing production resource allocation for all assigned products

Assigns high-level indexing and analytical writing content pertaining to the insurance industry, regulatory and compliance issues

Performs review and final sign off of categorized regulatory content

Participates on special projects and in new product development

Performs reporting tasks of a complex nature

Makes recommendations to management about the potential development and maintenance of proposed products, services, and enhancements that are compliance based

Identifies trends in content areas and translates into new product development and existing product enhancement

Participates in setting indexing and value add content standards and guidelines and ensures adherence to such standards and guidelines

Assists in documentation and continuous updating of departmental procedures, manuals, processing instructions and technical guides

Trains on-shore and off-shore teams on indexing procedures/guidelines

Answers complex customer inquiries

Requirements:

Bachelor’s degree (Legal education would be a plus).

Previous experience in Content Management and Writing is a plus.

Insurance industry professional designations and/or legal background desirable.

Proficiency with Microsoft Office computer programs.

Must have strong verbal and written communication skills, both in English and Romanian.

Must be analytical and detail oriented.

Must have strong organizational skills.

Must be able to work in a team environment.

Must be flexible and responsive to change.

Must have understanding of customer needs.

Our Offer:

Room for personal development through external, internal training tools and learning and development program #GROW.

Yearly performance bonus based on your seniority

Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year

Corporate Health Insurance

Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars)

Up to 28 days of annual leave based on seniority

We have a strong Work from Home culture and take into consideration punctual needs and more.

Flexible working schedule.

Being part of Wolters Kluwer you will contribute to the development of our own products and software solutions.