Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Content Manager, R&D

Overview

Foundry, Mastercard’s innovation division is a global group focused on the evolution of technology and consumer trends and the implication of these forces on the payments and commerce industry. We are a collective of interdisciplinary teams powering Mastercard's ability to create and deliver differentiated products, services, and experiences.

Within Foundry, the global Research and Development (R&D) team does applied research on emerging and advanced technologies and brings it to bare to deliver new products at scale for Mastercard.

Foundry R&D is made up of talented developers, engineers, scientists, designers, researchers, data specialists, and program managers. We build knowledge in emerging technologies like quantum computing, extended reality, privacy enhancing technologies, generative AI and machine learning to conceptualize and create new products, services and experiences for Mastercard. We also bring the knowledge of cutting-edge technology to create concepts of the future, which not only inspire our customers but also fosters the culture of innovation within Mastercard.

The Content Manager will play a crucial role in supporting the R&D team by executing various creative tasks and overseeing the content strategy and execution across multiple platforms and formats. This role involves planning, development, and execution of content, including campaigns, product demos, presentations, blog posts, and newsletters, as well as maintaining social media accounts and helping to organize events. The role requires a detail-oriented, highly organized, strategic thinker with excellent writing, editing, and storytelling skills.

Key responsibilities:
•\tCreating and curating compelling and differentiated presentations and thought leadership pieces for the wider team.
•\tCreate internal content for events, product demos, town halls, and company-wide communications.
•\tManage the plans, content, and activities for R&D platforms, including Teams channels, LinkedIn, newsletters, and other marketing material.
•\tEngage colleagues, customers, and other key audiences to drive and promote Mastercard’s innovation narrative.
•\tAssist in organizing and coordinating internal and external events and promotional activities.
•\tSupport administrative duties such as maintaining marketing/content calendars and preparing reports, videos, and presentations.
•\tCollaborate with internal teams, vendors, and partners to ensure timely and effective execution of marketing activities.
•\tSocial media management: monitor and engage with the brand’s social media communities, and help to grow and nurture these audiences organically.
•\tEnsure all materials align with the brand’s guidelines and messaging.

Skills
•\tDemonstrates a high level of creative problem-solving, a strong personal presence, manages change, thrives when dealing with uncertainty, and focuses on execution and organization.
•\tExcellent written and verbal communication skills.
•\tStrong writing, editing, and storytelling skills with a keen eye for detail.
•\tTeam mentality and the ability to multitask and manage multiple projects simultaneously in a fast-paced environment.
•\tStrong collaboration and communication skills to work effectively with cross-functional teams
•\tFamiliarity with social media platforms and content management systems (CMS).
•\tExperience managing social media and content marketing tools .
•\tProficiency in content and graphic design tools (e.g., Figma, Adobe Creative Suite, video editing software) is a plus.
•\tStrong attention to detail and organizational skills.
•\tAnalytical mindset with the ability to interpret data and generate actionable insights.

About you:
•\t5-10 years of experience in content management, marketing or related roles.
•\tHighly organized and able to manage multiple priorities and deadlines in a fast-paced environment.
•\tA genuine interest in marketing and are excited to learn and grow in this field. You stay updated on the latest trends and are eager to apply your knowledge to real-world projects.
•\tA keen eye for detail and takes pride in delivering high-quality work. Whether it's crafting social media posts or organizing events, you ensure everything is done meticulously.
•\tYou are full of ideas and enjoy coming up with creative solutions to marketing challenges. You’re not afraid to think outside the box and bring fresh perspectives to the team.
•\tYou enjoy working collaboratively and are ready to support your colleagues in achieving common goals. You are approachable, dependable, and always willing to lend a helping hand.
•\tQuick to learn new technologies and are always looking for ways to improve your efficiency.
•\tUnderstand the importance of the customer in marketing and communication and are dedicated to providing a positive experience through every interaction.
•\tPlease attach some portfolio samples along with your application.
For example, content you have or would post on social channels, you can also include, if available, examples of content you have created for your existing role.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.