Description We are offering a contract opportunity for a Content Manager with our client, located in Chicago. The focus of this role will be to support the transition of our client's global corporate intranet from SharePoint to ServiceNow as part of an HR Transformation program. The Content Manager will ensure a seamless shift for employees across North America, EU, and APAC regions. The new intranet site will integrate with existing SharePoint pages. Responsibilities: • Oversee the publishing of content on the new ServiceNow Employee Center platform for a global audience. • Collaborate with IT and HR teams to provide input on training and communication content related to the portal. • Work closely with Corporate Communications to approve and manage updates to user stories. • Create and maintain test scenarios and scripts for user acceptance testing (UAT) of the ServiceNow intranet site and navigation to legacy SharePoint sites. • Conduct functional testing of portal changes before UAT. • Offer guidance and support to employees executing UAT test cases for portal functionality. • Identify and resolve content-related defects in collaboration with the project team. • Manage content updates on legacy SharePoint pages owned by Corporate Communications. Requirements • Familiarity with Content Management Systems (CMS) is required, as this will be the primary tool for managing digital content. Previous SharePoint experience is a MUST, ServiceNow Employee Center is highly preferred. • Experience with Customer Relationship Management (CRM) software is essential for managing customer data and interactions. • Proven ability to produce high-quality editorial content, demonstrating excellent writing and proofreading skills. • A strong understanding of content strategy is needed, with the ability to align content with business objectives and audience needs. This role will be primarily remote; however, consultant must be local to the Chicagoland area for orientation and quarterly meetings. Innovation starts with people.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .