Accountabilities:
Plan, produce and execute 365 content strategy and experience program that leverages data driven insights, content standards and customer experience advancements to increase audience size, CSAT, engagement, conversion rate, brand awareness and sales in collaboration with MD, DS & ED.
Work with various teams to create a holistic editorial calendar of activity across supported events, that is in line with other comms or media plan from the campaigns and social teams
Work with relevant teams to ensure content is created, channels are updated, and collateral is delivered on time and to expectations. Re-purpose content across various channels and formats – including email campaigns, social media, websites, and ads (digital and print)
Identify industry trends & think out of the box about your industry and how best to deliver relevant and exciting content to drive growth and engagement
Deliver multi-channel content that is consistent, fit for purpose and which puts the customers’ needs and experience at the heart of its offering
Monitors analyze and report on content performance. Identify top-performing content against set metrics; use this insight to personalize and optimize content for greater customer engagement
Works within partner teams to measure progress and drive actions from daily insights.
Provide marketing and sales leadership with new business insights and knowledge of 365 experience strategies and expected performance against targets.
Play an active role in bringing the relevant business partners together to ensure that content planning, creation and brand proposition is approached as a strategic deliverable. You will work to ensure that each team is aware, able and ready to deliver their part of the experience
Work with the business units to deliver key messaging planks and creative, content-led campaigns which are developed within brand guidelines and reflect the brand’s tone of voice. Develop a strong understanding of each event’s brand, voice & positioning
Work with the SEO, web, digital & graphic design team to combine copy with visuals to complete concepts tracking customer journeys and engagement on websites. Bi-annually, provide input on annual refresh of brand creative and website design
When applicable, architect an in-person conference program designed around year-round learnings to drive attendance, engagement and sales. Work to create hybrid experiences across all platforms pre, during and post-show
Manage and maintain RXPedition, the local newsletter of RX in REPH
Other Qualifications/Requirements:
Must possess at least a Bachelor's/College Degree in Mass Communications, Marketing or any related degreeMust have at least 2 years of working experience in the related field is required for this positionProfessional level knowledge of Microsoft Outlook, Excel, Word and PowerPointExperience with Adobe Photoshop, InDesign, and Illustrator preferredStrong organizational and time management skills with the ability to multi-task to manage multiple projects at the sametimeExcellent communicator (written and verbal) with strong presentation skillsPassion in gaming, comics and pop culture a big advantageStrategic marketing and value proposition development experienceCreativity and the ability to develop original content focused on customer engagementExperience with social media and email campaign managementStrong leadership and people-management skillsHigh attention to detailThrives in a fast-paced working environment—functions well under pressure and flexibility to work with unpredictabledeadlines and schedulesCollaborative team player who works well in a team setting and across departmentsLexisNexis, a division of RELX, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.
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