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Content Moderator (Japanese Speaker) Customer Service and Support Location Bangkok, Thailand Apply Now

Job Title:

Content Moderator (Japanese Speaker)

Job Description

As a Content Moderator who is a native Japanese speaker to review and manage user-submitted content on our platform. The role involves ensuring content complies with community guidelines and platform policies, identifying and removing violations, investigating user reports, and staying up-to-date with emerging online trends to maintain a safe environment for users.

 Responsibilities: 

Review user-submitted content to ensure it aligns with the platform's policies and community guidelines. 

Apply the platform’s policies and community guidelines fairly and consistently. 

Identify and remove content that violates platform’s policies and community guidelines. 

Review and investigate user-submitted reports about potentially inappropriate contents and help resolve any issues.  

Continuously monitor changes in online content trends, including new types of harmful material or emerging online behaviors, to ensure the platform remains safe for its users. 

 

Preferred Qualification: 

Strong attention to detail and ability to think critically. 

Effective communication skills. 

Ability to perform tasks objectively, free from biases or personal beliefs, while aligning with client policies. 

Professionalism in handling sensitive content. 

 

Required Qualification:  

Excellent comprehension and communication skills in Japanese (Native) and English (B1). 

A bachelor's degree in any field is welcome. 

Having previous experience in outsourcing, customer service, or content moderation is a plus. 

Fresh graduates are encouraged to apply! 

 

Working shift & schedule: 

Rotational shifts and days off 

07:00 – 16:00, 13:00 – 22:00 , 22:00 – 07:00 

 

Benefits: 

KPI & Attendance Incentives  

Medical Insurances  

Housing allowance  

Visa & Work permit sponsorship  

Relocation package (Flight & Hotel)  

Disclaimer  

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.

 

Location:

THA Bangkok - Level 12, 66 Tower, 2556 Sukhumvit Road

Language Requirements:

English (Required), Japanese (Required)

Time Type:

Full time

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