USD $18.00/Hr. to USD $30.34/Hr.Welcome to CommonSpirit Health Mountain Region: CommonSpirit Health Mountain Region is committed to building healthier communities, advocating for those who are poor and vulnerable, and innovating how and where healing can happen—both inside our hospitals and out in the community. With locations throughout Colorado, Utah, and Kansas, we deliver the same high standard of care to our employees as we do to our patients. Our 20 hospitals, emergency and urgent care centers, home care and hospice, Flight for Life Colorado TM , telehealth and over 240 physician practices and clinics offer endless opportunities! Here, you can grow your career and impact the people in the communities you serve. CommonSpirit Health is one of the nation’s largest nonprofit, faith-based health systems, with a team of over 150,000 employees and 25,000 physicians and advanced practice clinicians. CommonSpirit operates more than 2,200 care sites and 140 hospitals, serving some of the most diverse communities across the nation, letting humankindness lead the way Overview: You have a purpose, unique talents and now is the time to embrace it, live it and put it to work. We value incredible people with incredible skills – but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success. The Continuing Care Patient Navigator primarily assists both patients and members of the department and healthcare team, but also may work with colleagues across the care coordination continuum. Duties include collaborating with the team members to achieve member goals, telephonically assisting members, and other administrative duties. Qualifications: In addition to bringing humankindness to the workplace each day, qualified candidates will need the following: + High School Diploma/G.E.D. + 2 years experience or more in a professional and/or healthcare environment. + Preferred Experience: Knowledge and ability to work with various electronic medical records and platforms. + **MA certification.** + Excellent customer service skills + Collaborate with interdisciplinary partners, a mix of clinical, operational, andbusiness activities related to that partnership + Ability to identify and escalate issues / barriers to care + Ability to communicate effectively using written and verbal skills. Includesstrong listening skills, listens to understand patient needs and wants + Excellent computer literacy, including ability to learn new systems + Proficient in email communications and internet usage along with basic use of + Microsoft Excel and Word, as well as similar Google products + Able to adapt to changing environments and priorities + Strong organizational (time management) and interpersonal skillsAbility to escalate any internal and external customer concerns to the RN, SW, + Supervisor, or other team member + Ability to handle multiple priorities with strong attention to detailThe schedule may include weekends + Self-starter, able to work independently and also take direction from team. This is a full-time role that works 8:30 am - 4:30 pm (Monday through Friday). This role reaches out to the patients post-ED visits. This role will need to be able to travel to the corporate office to assist with mailings. Ideal applicants will have 2-3 years as a certified MA and be familiar with EMRs and EPIC. Your Connected Community: We believe in the healing power of humanity and serving the common good through our dedicated work and shared mission to celebrate humankindness. CommonSpirit Mountain Region’s Corporate Service Center is headquartered in Centennial, CO where our corporate leaders and centralized teams support our hospitals, clinics and people – including marketing, human resources, employee benefits, finance, billing, talent acquisition/development, payor relations, IT, project management, community benefit and more. Many of our centralized teams offer a remote work option which supports a healthy work-life balance while still providing a culture of collaboration and community where incredible people are doing incredible things every day. Our Total Reward Offerings: We believe investing in our employees lets them know they truly matter. Your Total Rewards package includes compensation, benefits, retirement, wellness, leave, and other programs. Designed with your well-being in mind, we offer: + Several Medical, Dental, & Vision options. + Spending Accounts including a Dependent Care FSA that can include an employer contribution + Retirement account options with a generous employer match + Tuition Reimbursement + Student Loan Forgiveness, and so much more! View more on our benefits HERE (https://centura.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=447276&hashed=-1090637925) . Pay Range: $18.00 - $30.34 / hour Shift: Days Everyone Thrives Here You’re different, and we love it. Your perspectives, your ways, what you are on a mission to go and do – we’re all different, but we’re also all equally connected and supported. We are here to cultivate you in an environment which not only lifts you up but propels you forward. We are an Equal Opportunity employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment and we will not discriminate against any person on the basis of race, color, national origin, disability, age, sex, religion, creed, ancestry, sexual orientation, marital status, or any other characteristic protected by law. For further information about this policy contact our Office of the General Counsel at 1-303-673-8166 (TTY: 711). Offers of employment are contingent upon successful completion of a pre-employment health and drug screen and background check.