Are you passionate about improvements & innovations? Then apply now!
ING’s vision is to be the next generation digital bank, that provides a superior customer experience. We aim to have sustainable operations, simplified processes, drive improvements in digitalization and waste elimination.
What the continuous improvement & innovations expert does:
Our hybrid team in Slovakia is responsible for seeing deviation, contribute to standardization and improving processes through CI. We promote the use of data and digital tools (Improving, PEGA, Robotics/IA). We deliver solutions for teams (in countries or Hubs) to continuously improve the processes via Lean Six Sigma & Design Thinking methodologies and/or Performance Metrics. The goal is to provide an exceptional experience for clients, business partners and employees.
Your role:
Executing projects - You will plan and execute projects across various countries or domains. You will be responsible for project progress and supporting your project team to bring results. You will be collaborating with senior management, and jointly responsible for searching of new challenges.Implementing and maintaining Improving CI tracker tool - We are rolling out and scaling an improvement tracker called Improving across the Hubs, WB Domains and countries. The CI tracker enables us to make fact-based decision steering on improvements. Support in the roll out and embedding of way of working into team rituals is essential. We expect from the successful candidate to set up the governance and reporting structure for the teams and management.Identifying business cases using operational management data – You should understand the tools, techniques and behaviors required to support teams with data analysis to further improve operations.Building continuous improvement mindset - You will contribute to increase CI awareness & craftmanship via: providing process improvement trainings & coaching with strong focus on practice; stimulating improvement mindset by replication & sharing of best practices & success stories.Personality requirements and skills
Skills needed:Project management skills for running multiple initiatives with strong focus on resultsStrong analytical and problem-solving skillsStructuring problems, perform analyses and select the right root causes and solutionsProactive and takes the lead (in case of unclarity or when it seems not to be needed/asked)Ability to challenge senior stakeholders and speak upBackground and working experience:
3-5 years of relevant experience (problem solving, improvement implementation, structured working approach in a global organization)Project execution according to Lean Six Sigma or Design Thinking methodologies is mandatory. Six Sigma certification is expected.Wage (gross)2.510 EUR/month/gross*By legal requirement we are providing the information about the basic wage component (minimum salary) for the advertised position. Based on your experience/profile, the final financial conditions will be the subject to discuss and negotiate at the personal interview, however, not less than above mentioned minimum salary component.
We offer you a bunch of great benefitsFriendly working environment
You build your own working day - flexible working hours and work from homeDaily working time: 7hrs 45min instead of standard 8hrsDaily refreshments - coffee, fruits, drinksFully equipped gym accessible 24 hours / 7 days per weekGame room with unlimited accessModern designed coffee corner and terrace with the grill spotWellbeING
Sick leave compensation: up to 80% of the monthly salaryLife insurance contribution: up to 22,14 EUR/per month3rd pillar contribution: up to 3% from your monthly salary24/7 external mental health supportLearning opportunities: internal and external learning programsRegular teambuildings, social events and communitiesYOU/family/friends time
Extra 3 PERSONAL days per yearExtra vacation days: up to 10 extra days/per yearWe welcome your ING-positive friends: referrals starting from 1000 EUR150€ for childbirth/adoption bonus, wedding day and registered partnership contributions, work anniversary awardOur premises are open 24/7 and you can even bring your friends or family along (up to 2 friends to the gym and game room)Extra perks
Yearly bonus based on your performance and company’s resultsCafeteria points: 50€/month (600€/year) - Multisport card, Alza, Zalando, Cinema City, etc.Green benefit – reimbursement for eco-friendly products or services up to 300 €Home office contribution: 20 EUR/per monthDiscounts from our and your favorite stores: up to 30%Warm welcome package for your fresh startPet friendly office