The Continuous Improvement Specialist assists the operations of improvement projects from initial research and assessment stages through the transition and implementation phases. Working under close supervision, this job supports functional teams across the organization to identify and execute improvement strategies that best enhance operations. This job also assists in calculating metrics to measure the impact of process enhancements after they are implemented by the organization.
Key Responsibilities and DutiesAssists with conducting process improvement and continuous improvement analyses to identify potential upgrades that would be ideal for business unit goals.\nImplements simple process enhancements to improve operating efficiencies and cost effectiveness.\nWorks with functional teams across the organization to discuss and determine needs for business improvements and to strategize possible business solutions.\nCollects data for business diagnostics that identify, quantify and prioritize value creation projects in congruence with team feedback and input.\nAccumulates feedback from the organization to ensure that the transition to new programs and implemented solutions is smooth and effective.\nCollects data to support calculating metrics that demonstrate the impact implemented changes have had on the organization.Educational RequirementsUniversity (Degree) PreferredWork ExperienceNo Experience RequiredPhysical RequirementsPhysical Requirements: Sedentary Work
Career Level
5IC
Related SkillsAccountability, Adaptability, Agile Methodology, Business Acumen, Business Process Improvement, Business Process Understanding, Change Management, Consultative Communication, Executive Presence, Influence, Prioritizes Effectively, Problem Solving, Program Management, Relationship Management, Resource Planning
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Company Overview
TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.
Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.
We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
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