Hengelo, NLD
40 days ago
Contract-Order Manager
**What you’ll do:** The Contract-Order manager is the main contact for Eaton’s customers who ordered a project. The Contract Order manager makes sure the signed contract or project is delivered on time against the specification of the customer. The Contract-Order manager works closely with the account manager, application engineers and the internal project manager of the Business Unit. The incumbent will be involved in projects/orders in the following products: electrotechnical switching distribution devices (medium and low voltage). Modularly furnished standard systems with customer specific solutions. Projects will be received from Sales (external organization). The Contract-Order manager manages a volume of 3-18 customers where the project volume varies from €5000 to €500.000 for Assembly to Order (ATO), and €5000 to €1,5 million for Engineering to Order (ETO). The lead time varies from 12 weeks up to 1 year. You have the opportunity to work in a multidisciplinary environment and close connection to sales. Efficient and good communication is key in your role. Your team consist of several Contract-Order managers, inside sales engineers and application engineers. In addition you work closely with account management and the Global Project management team which are also based at the Hengelo campus. • Responsible for a clean order intake and initiate the order processing after customer specifications are clear. • You are responsible to track the order and monitor delivery time on a regular basis. You communicate with the customer when changes arise on delivery time or specifications. Therefore, a close collaboration with the internal project manager and customer is needed. • You actively cooperate with the internal project manager to monitor the project planning, budget and costs. • You initiate and lead the kick-off and progress meetings of projects. • You report on the project progress with the customer on a professional level. • You have technical knowledge and if specifications cannot be made, you negotiate with the customer the contract/project and pro-actively come up with solutions. • You understand the terms and conditions of the contract and adhere to this. • You organise and plan with the BU the FAT and SAT accompanied by the customer. • You are the first point of contact for warranties and claims. **Qualifications:** • Bachelor degree in Electrical Engineering • +/- 5 years of working experience **Skills:** • Knowledge of electrical engineering • Project management skills • Proactive/self-starter, efficient, hands om excellent communication skills • Ownership • Continuous Improvement/lean mindset • Ability to work within an international and diverse matrix organisation • Excellent Dutch & English language skills
Confirm your E-mail: Send Email
All Jobs from Eaton Corporation