GCI's Contract Resources Administrator is responsible for the research and development of the department’s contingent workforce (contract resources), including independent contractors, sub-contractors, temporary labor, and other non-direct employees. Ensures alignment with business goals and strategies. Collaborates with Contracts and Procurement departments to establish and maintain strategic relationships with companies providing technical resources, meeting both current and future business needs within the organization. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Support Contract Resource Lifecycle: + Develop strategic plans to proactively recruit and provide top-quality contract employees across the state that align with the company’s business goals and strategies across the state. + Collaborate with department management and recruiting to assess the need for directly hired staff in place of, or in addition to, the contingent workforce based on project demands and long-term business needs. + Stay current with new contract resources and recommend strategies to maximize a flexible contingent workforce. + Build and maintain strategic relationships to enhance vendor partnerships. + Analyze production and engagement issues and recommend strategies for improvement. Manage Contracts: + Collaborate with appropriate departments to develop Master Service Agreements, Scope of Work documents, Not to Exceed, Notice to Proceed, and other notifications as needed to secure and manage business relationships between GCI and contracting agencies. + Maintain a comprehensive electronic contract repository, ensuring accurate documentation and easy access to contract details. + Ensure that users of the contingent labor force understand the process, including documentation, review, and approval requirements. + Manage the online contract database, ensuring contracts and related documents are properly stored. + Recommend and generate reports on the contracting process. + Positive self-starter with the ability to take initiative on identified needs and improvements, working independently with minimal supervision. + Ability to work collaboratively with multiple departments and vendors to produce results. + Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences. + Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports. + Ability to articulate technical information in presentation/training format in front of internal and external customers. + Demonstrated knowledge and understanding of generally accepted contracting practices and methods to include formatting, writing, awarding, amending, administering, reviewing, and terminating contracts. + Demonstrated ability to follow documented procedures. + Demonstrated ability to gather, analyze, and effectively interpret documentation. + Demonstrated ability to think independently and weigh reliability and accuracy of information obtained. + Demonstrated ability to identify inconsistencies between existing and updated information, documentation, procedures, and expectations. + Strong attention to detail and organization skills. + Basic understanding of HFC networks and both business and residential drop systems, with design, construction, or maintenance experience preferred. COMPETENCIES: + ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. + BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles. + COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. + COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. + COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics. + CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. + RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. + RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. + SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. + TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent. Minimum Qualifications: This is an intermediate level position within the discipline demonstrating broad knowledge and proficiency in areas of responsibility. Performs moderately complex tasks and job duties, receiving general instruction on routine work and new assignments. Works under moderate supervision with latitude for independent judgment. Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis + High School diploma or equivalent. + Bachelor’s degree in Accounting, Business, English, Finance, Communications, or a related field. * + Minimum of five (5) years of relevant experience in the telecommunications sector. * Preferred: + At least two (2) years of experience working in the contract administration sector or managing vendor contracts for a mid- to large-size private business. + Relevant telecom industry or job specific certifications. DRIVING REQUIREMENTS: + This position requires access to reliable transportation for travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS: + Work is primarily sedentary, requiring daily routine computer usage. + Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. + Ability to accurately communicate information and ideas to others effectively. + Physical agility and effort sufficient to perform job duties safely and effectively. + Ability to make valid judgments and decisions. + Available to work additional time on weekends, holidays, before or after normal work hours when necessary. + Must work well in a team environment and be able to work with a diverse group of people and customers. + Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO: GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.