About NCR VOYIX

NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world’s leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers’ technology systems.

Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals – from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today’s competitive landscape. 

Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small — from the best-known brands around the world to your local favorite around the corner.

Title: Contract Sales Support Analyst

Location: Belgrade, Serbia

Grade: 9

POSITION SUMMARY:

This role reports into Channel Operations team and will partner with sales representatives and Law Department on NCR Voyix’s Contract Lifecycle Management System (CLM). Primary responsibility will be supporting administrative function of NCR Voyix CLM tool and becoming the subject matter expert on channel partner agreements.

KEY AREAS OF RESPONSIBILITY:

Own maintaining all legal templates utilized in channel businessAssembles and coordinates contracts & legal documents between NCR Voyix and the onboarding partner to ensure requirements are metOwn amending all existing channel agreements to update with new products, services, territories that partners may be authorized to resellSupport issuance and modification of legal agreements such as engagement letter/target letter to partnersResponsible for maintaining legal document databases, ensuring the accuracy and completeness of all data in Salesforce and DocuSignAssist with monitoring and supporting ownership of email inboxManaging and monitoring CLM system for existing contracts, ensuring they are properly stored and maintained in accordance with contracts requirements, policies and procedures; notify business owners of forthcoming terminations, renewals and prepare legal noticesOwner of updating partner tier level on a quarterly basis in SalesforceDevelop and maintain proficiency on NCR’s CLM tool, DocuSign, CLM best practices and problems that a user may experience.Incumbents work shift will primarily be first shift (Serbian working hours) with some work in second shifts if/when needed

BASIC QUALIFICATIONS:

Bachelor’s or comparable degree with para-legal concentration.  Business Administration or Marketing concentration is a plus.3-5 years of experience working in a para-legal or contract management role supporting the creation or management of business contracts in a Business to Business relationship.Relationship Management and Ownership: Good organizational skills managing internal business requests and workload without constant supervision; partner with internal and external teams.Problem solving: Ability to think conceptually, quickly identify and resolve problems and to gather and analyze information skillfully, getting to the root cause; partner with external vendor and internal users as needed.  Must be resourceful problem solver and self-starterCommunication: Excellent verbal and written communication skills, including high proficiency level in English.  Ability to document processes, changes, quick reference guides and other written notifications.Interpersonal skills: Must possess strong people skills and professionalism with the ability to maintain good working relationships with colleagues at all levels; must have a strong customer-focused attitude with the ability to listen, understand and respond quickly to customersExperience with managing projects and demonstrated project management skillsProficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

Offers of employment are conditional upon passage of screening criteria applicable to the job

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity.  All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.  NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential.  We believe in understanding and respecting differences among all people.  Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes

“When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain.”